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Faheem Masood

President and CEO, ESL Federal Credit Union

faheem-masood-10-15Years in current role: 5

What’s the most important lesson you’ve learned in your career?

The most important thing is understanding people and nurturing relationships. People are constantly changing and we all live and work in the context of human beings. Understanding where people are coming from is vital. You should never stop investing in relationships. It’s a perpetual need in our lives no one can ever master. It must be continuously worked on.

What are your hopes for the Rochester community this year?

Good physical health for everyone, of course, as we continue to navigate our way through the pandemic. From this, I also hope for equitable economic health for everyone. We need to understand that some in our community need more help than others, and we should be committed, collectively, to working together to support one another through these challenging times.

What do you do to unplug in your free time?

The quality of life here in Greater Rochester and the Finger Lakes is outstanding. I enjoy the abundance of outdoor activities we have available to us whether it is biking, hiking or the many other outdoor activities at our disposal. We’re fortunate to live in such a resource-rich community.

This profile is part of Rochester Business Journal's Power 100 list for 2021. Information used in this profile was sourced from the honoree. View the full list at rbj.net.

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