Home / Columns and Features / Use of technology becomes more prominent in hospitality industry (access required)

Use of technology becomes more prominent in hospitality industry (access required)

Hospitality-related industries are contributing more than 10 percent of the world’s GDP; tourism alone employs roughly one in 10 people globally. It’s big business—with huge opportunity for technology disruption. Restaurants, arguably the lowest tech segment, make up over 72 percent of the $799 billion travel industry revenues in the United States alone. Service businesses are grappling ...

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