Kodak Alaris recently participated in a panel to see how the company could help motor vehicle bureaus meet REAL ID requirements.
Initiated after 9/11 and passed by Congress in 2005, the REAL ID Act establishes minimum security standards for license issuance and production and prohibits federal agencies from accepting driver’s licenses and identification cards from states not meeting the Act’s minimum standards.
Kodak Alaris joined executives from the states of Maryland and Ohio, as well as the American Association of Motor Vehicle Administrators on a Federal News Network panel discussion on Feb. 11. Highlights included the current status of the REAL ID rollout and successful workflows for processing required application documents.
Beginning Oct. 1 this year, the federal government will require a driver’s license, permit or ID card to be REAL ID compliant in order to board a domestic flight or enter military bases and certain federal facilities. REAL ID application requirements vary by state but all include documentation of legal name, birthdate, Social Security number and more.
“Everyone is in a little bit of a different place,” said Ian Grossman, vice president of member services and public affairs for the American Association of Motor Vehicle Administrators. “If you scanned all of the states you’d see different levels of implementation.”
Ohio, for example, uses a time-consuming process that requires clerks to manually review and verify documents to confirm authenticity. The state of Maryland uses a scanning process designed to recognize documents and look for specific information, Kodak Alaris officials noted.
“As public demand for REAL ID compliant driver’s licenses and ID cards continues to grow, motor vehicle offices are experiencing paperwork bottlenecks and a huge administrative burden,” said Kodak Alaris Public Sector Business Development Manager Kyle Cotner. “In the digital age, people expect efficiency and security. We need to make sure DMV staff have access to smart solutions that can streamline the REAL ID application process and improve the customer experience.”
Kodak Alaris and Integrated Document Technologies have developed a network-connected capture solution that sits at the front edge of the motor vehicle department’s process to allow “point-of-origin” capture and directly integrates into business systems to streamline processing of REAL ID applications.
The Infuse Smart Connected Scanning Solution provides real-time acknowledgment if an application is in compliance with requirements at the point of scanning, officials said. With the push of a button, all application documents, including a passport, can be fed, scanned and validated while the customer is onsite.
“In the digital age, people expect efficiency and security. We need to make sure DMV staff have access to smart solutions that can streamline the REAL ID application process and improve the customer experience,” Cotner said.