Five Star Bank has begun extensive renovations at its Warsaw branch and call center, the first branch to feature the bank’s reimagined design intended to align services with shifting customer needs and preferences. The new design will balance the convenience ...

Tagged with: banking construction energy efficiency Five Star Bank Martin Birmingham renovations

Interest in in-person banking had already been declining in recent years and those in the industry expect the restrictions imposed by COVID-19 to shift more people to online banking services even after things go back to normal. They stress, however, ...

Tagged with: bank banking ESL ESL Federal Credit Union Five Star Bank M&T Bank Mary Birmingham

Banks might want to tweak Arby’s catch phrase. Instead of “We have the meats,” they could be spreading their message of calm in the face of  COVID-19-related economic downturn by saying “We have the money.”  While other companies were announcing ...

Tagged with: banking Canandaigua National Bank & Trust Co. ESL Federal Credit Union faheem masood Five Star Bank Frank Hamlin Martin Birmingham

As Community Bank takes over Steuben Trust Co. and eliminates duplication in some areas, it expects to lay off 39 Steuben Trust Co. workers. Community, based in Dewitt, Onondaga County, plans to close three Steuben branches in communities where both ...

Tagged with: banking Community Bank layoffs Steuben Trust Co.

M&T Bank has just won a slew of regional and national awards for excellence and business banking from Greenwich Associates. Greenwich, a leading provider of data and analytics on the financial industry based in Connecticut, announced the 2019 Greenwich Excellence ...

Tagged with: banking business banking Greenwich lending M&T Bank

Citizens Bank has a new Upstate New York regional president. J. Theodore Smith was named commercial banking president for Upstate New York on Monday. He oversees both the commercial and consumer divisions of the bank in this region. Citizens’ headquarters ...

Tagged with: banking Citizens Bank Theodore Smith Upstate New York

Steve Epping, a 34-year veteran of the business community, has been promoted to senior vice president at M&T Bank, heading commercial real estate and middle market lending from the Rochester regional office of the Buffalo-based bank. Epping takes the place ...

Tagged with: banking commercial real estate Dan Burns Dick Mueller M&T Bank Steve Epping

While men–particularly white men–continue to dominate financial and accounting companies in the Rochester area, women are on their way, and in some cases they’ve already arrived.

Tagged with: accounting banking Cheryl Yawman Denise Rotondo finance Harry Howe John Mourer Lori Van Dusen Lynn Mucenski-Keck Mary Ellen Zuckerman Mollene Benison

Citizens Bank is ramping up its presence in the Rochester and Western New York marketplace, starting with the recent hiring of Ted Smith as market executive for the region. It’s all part of a plan seeking to capitalize and place ...

Tagged with: banking Citizens Bank