Go With It: Embrace the Unexpected to Drive Change
Karen Hough, CEO, ImprovEdge

Change is difficult. It demands flexible and innovative behavior and can feel overwhelming. Where to start? In this session, improvisation will be your guide. Why? Improv is an interactive and proven model for behavioral innovation and change. Improvisers collaborate, play, think upside down and brainstorm more efficiently. Leveraging these behaviors in organizations propels both people and ideas forward.

Join Karen Hough for a high-energy keynote on the Improv Cycle of Change and Innovation that can radically improve collaboration, creativity, and your ability to manage change. Improvisers think on their feet and manage extremely well in risky situations. The surprise is that the little-known techniques of improvisers can create incredible performance for your team and organization.

This lively, interactive session will provide clear techniques for creating more collaborative, innovative interactions; use case studies and exercises to demonstrate how to change behavior; and offer a new way to manage change while being creative and innovative.  Participants explore key improv behaviors – Each critical to a good improv show and each critical to driving better organizational performance.

Breakout Sessions:

Managing Tough Conversations: Positive, Proactive Solutions
Karen Hough, CEO, ImprovEdge
A simple 3-step process for dealing with the most difficult, and often most important, conversations. This hands-on tool will guide conversations — leading to decisions and actions for positive change. This highly interactive workshop involves role plays, discussion and improvisational exercises. It provides a road map — to pull you through those difficult conversations. You become team members, invested in finding solutions.

Attendees will learn:

  • Confidence in dealing with difficult people and situations
  • Building confidence and calm during tough conversations
  • Simple formats to record progress, decisions and comments
  • 3 steps that bring both people to a plan of action

Negotiation: Agreement Without Giving In 
Dolores Kruchten, President, Eastman Business Park
Most people think of negotiation in terms of winners and losers.  Dolores Kruchten, President of Eastman Business Park for Kodak built her career on an understanding that long-term success depends on negotiating mutually beneficial outcomes.  Whether in business or in personal life, negotiation takes place all day, every day.  Your approach to getting what you want makes all the difference.  Discuss fundamental principles of negotiation and discuss real-life examples from Dolores’ years of experience as a general manager of various Kodak businesses and a family of 5 children.

Leveling the Playing Field: Succeeding in Male Dominated Fields, A Panel Discussion
Naomi Silver, CEO, Rochester Red Wings
Sandra Doorley, District Attorney, Monroe County
Many industries have traditionally been dominated by men, especially in leadership positions. Hear from women who have navigated these fields to find success and learn how they approached the obstacles inherent in climbing the career ladder.
Additional panelists to be announced!

Transformational Leadership
Fran Weisberg, CEO, United Way of Greater Rochester
Join Fran Weisberg to discuss best practices in transformational leadership, including inspiring positive change, leading teams through transitions, stimulating growth in employees, and cultivating a thriving environment to achieve results for your organization.  Fran will share her experiences and advice in transformational leadership, followed by a group discussion and question and answer session.

Building an Inspiring Culture, A Panel Discussion
Kristen Clark, Partner, The Bonadio Group
Lauren Dixon, CEO, Dixon Schwabl
Peggy Riley, Director of Employee Communications, Wegmans
Donna Shultz, CEO, Mirror Show Management
Creating an inspiring workplace culture will only become more important in the coming years as millennials make up a greater share of the workforce. Learn how to set your company up to attract and retain the best and brightest talent.

From Buddy to Boss
Jeanette Batiste-Harrison, Co-founder & Partner, Batiste Leadership
Katelyn Donald, Partner, Batiste Leadership
When we experience a new “first” in our lives, there is usually some sort of training that goes along with it. Too often, new managers are often promoted with little to no training on how to shift from being a peer to being a leader. As a result, new managers struggle with assuming their new role and transitioning their relationships at works. Are you fairly new to managing and leading people? Are you now managing people who used to be your peers? Are you struggling to navigate and redefine your relationships at work? Do you find it challenging to have difficult conversations and hold people accountable because you are managing people who used to be your peers?  This session is an opportunity to explore the fundamental differences from peer to boss.  You will leave with practical tools to help you shift your mindset as a new manager and effectively transition your work relationships. This session will give you a better insight to your personal transition from peer to boss and actionable next steps.

Emotional Intelligence
Melisza Campos, Master Trainer, Dale Carnegie
Research shows that positive energy and emotional control results in high productivity, smart decisions, high retention rates, good morale, and strong teamwork. Studies have shown that raising the overall EQ in an organization positively affects the bottom line.  The good news?  EQ can develop throughout our years!

The Power of Personality
Lauren Dixon, Chief Executive Officer and Licensed Myers Briggs Practitioner, Dixon Schwabl
Shannon Struzik, Dixon Schwabl Associate Vice President of Special Events and Licensed Myers Briggs Practitioner, Dixon Schwabl
Jessica Savage, Dixon Schwabl Managing Partner, Account Service, Dixon Schwabl
Ever wonder why it’s so easy to work with some coworkers and clients and a bit more challenging to work with others? Chances are it has a lot to do with individual personality type preferences.
In this session, three Dixon Schwabl executives will provide each of our attendees with their Myers Briggs personality type based on a self-assessment questionnaire delivered through Dixon Schwabl’s Companies Are People, Too tool. This is a 74-item questionnaire and will take less than 10 minutes to complete. The surveys will be sent via email to registrants on or after September 14.

Attendees will learn how personality type matters:

  • In communication: Learn speed-reaching techniques for each personality type, how to work more successfully with colleagues and how to form unstoppable teams.
  • In decision-making: Learn to look for implicit versus just direct outcomes of your actions and make more well-rounded decisions.
  • In careers: When you know yourself, recognize the needs of those around you and identify which environments you might naturally thrive in, your approach to career development becomes much easier.
  • In relationships: Become more self-aware and respectful of those who differ from you.


Additional sessions to be announced!