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One in a family of mental health caregivers

Rory Houghtalen M.D. developed his passion for behavioral health in his early days, growing up on a desolate dirt road in the Finger Lakes with a state forest at one end and a garbage dump at the other. Though the ...

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In many roles, he strives to improve geriatric care

“When someone’s been living for 90 years, and I hear her talking about the three different husbands that she had and the different things they’d done, it’s an incredible experience,” said renowned geriatrician Robert McCann M.D., Highland Hospital’s chief of ...

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A career in listening to others’ concerns

Carole Farley-Toombs R.N.  took a couple of years off after high school to move to New York City in the early 1970s. After two years there, she moved to a small town in Vermont where she found a job in ...

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A sense of mission in a stressful environment

Michael Kamali M.D. relishes the challenge of running Strong Memorial Hospital’s busy emergency department. “In all of medicine, I hope that everyone finds a noble type of aspect to what they do,” said the chairman of the Department of Emergency ...

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Director determined to provide best care

In her nearly four decades with Finger Lakes Health, Sharon Galasso R.N. has established a special rapport and bond with the nurses and residents she is charged with overseeing. “I just developed a love of long-term care and the residents,” ...

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Using skills to heal out in the community

After many years as a family doctor, Colleen Fogarty M.D. still looks forward to coming to work. “Community health has really been the place where I most want to use my clinical skills,” the family physician said. Though employed by ...

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An entrepreneurial approach to the grueling work of ICU

There is not a lot of glory in the work Joshua Smith R.N. does every day. As clinical leader of the intensive care unit at Unity Hospital/Rochester Regional Health, Smith said he and the other professionals on his team work ...

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Doctor intent on keeping seniors independent

Stephen Ryan M.D. has dedicated much of his adult life to keeping the elderly in their own homes and out of nursing homes. As medical director for ElderONE, an affiliate of Rochester Regional Health, Ryan oversees the medical and quality ...

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‘Laughter, music, hugs’ at Marian’s House

When Mary Fazio R.N. was 14 years old, she was hospitalized for six weeks. While there she became intrigued with the hospital setting. So, after her release, she volunteered as a candy striper at a local hospital. She enjoyed the ...

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At Unity hospital, ‘Terry teaches us compassion’

Don’t ask Dorette “Terry” Clein how old she is because she won’t tell you. It’s not because she’s embarrassed about her age; rather, she’s a firm believer that age is just a number. It’s how you spend your years and ...

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Helping Hillside balance evolution of care, quality

Becoming a nurse was a natural decision for Ann Brennan Cott R.N. Cott, who is one of four nurses in her family, has always enjoyed working with people and helping them through challenging times. “It is extremely rewarding work,” she ...

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Haines keeps emergency room humming

George Haines is kindhearted, intelligent, humble and grateful for everything. The only problem with “Mr. George,” as he’s affectionately known to many around him, is that there is only one of him. Thirty-four years ago, Haines got snowed in at ...

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Runyon’s goal: settings that feel like home

In a world where bigger is often thought to be better, Charles Runyon strives for a model in which small is best. As the president and CEO of St. John’s Health Care Corp. on Highland Avenue in Rochester, he believes ...

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Rebuilt children’s hospital bears volunteer’s imprint

If you run a non-profit organization and you want it to make a positive difference in this world, you want Mark Siewert on board. When Siewert’s son, Mark Daniel Siewert, spent time in the pediatric intensive care unit at Golisano ...

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