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Special Report

In real estate, women find home sales a better buy

For Judy Farrell, becoming a real estate agent was a matter of pride. Now a top producer for Nothnagle Realtors, Farrell 20 years ago was a stay-at-home mom in the market for a new home. After a less-than-satisfactory experience as ...

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Successful change effort
requires worker input

Most large-scale change programs fail. Depending on whose statistics you want to believe, anywhere between half and two-thirds of quality programs, re-engineerings, reorganizations and other similar major change efforts fail to produce the kind of results expected by senior management. ...

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With crisis communications,
be prepared, keep focused

Heed, then, the wise advice of those who have learned from trial by fire. Harold Samloff, partner in Buckingham Properties, the real estate company that owns the former General Railway Signal building that burned down several weeks ago, knows all ...

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Helping out
on the inside

Cephas Attica Inc. is a tax-exempt, non-profit volunteer organization whose mission is to visit prisoners, develop relationships, help inmates plan for life outside prison walls and support those with no hope of release. It is supported by donations, grants, loans, ...

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Attica lifers help executives
examine values, motivations

Participating in a support group of some 20 prisoners serving life sentences at Attica Correctional Facility more than a year ago “blew me away,” the president of RMA-Kolko Corp. says. The experience has given him an unforgettable perspective on how ...

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UR library designated a depository for Soviet intelligence documents

The National Security Agency has designated the University of Rochester’s Rush Rhees Library a depository for a large cache of Cold War Soviet intelligence documents. The donated collection, which will arrive in installments over the next few years, consists largely ...

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TQM fosters
student leaders

No–not hardly. Yet college students aspiring to become the next generation of leaders probably would have been baffled and found this total quality management jargon quite alien not too long ago. Unless, of course, they were studying business. St. John ...

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Professionals study
for fun, fulfillment

“It’s given me an opportunity to be challenged outside of my field. It’s the first course I’ve taken since college. I’ve found it interesting and challenging,” Hirschberg says. Local continuing-education officials cannot say statistically whether the number of businesspeople taking ...

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For Brighton High students, books mix well with business

Five minutes till airtime, and the executive producer gathers his staff for a last-minute briefing. Two news anchors, a sports anchor, camera operators, technicians and another dozen or so staffers crush onto the set, asking questions and scribbling notes. The ...

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Catalog shoppers turn
page on crowded malls

Eugene Fram, J. Warren McClure research professor of marketing at Rochester Institute of Technology, says recent figures show 28 percent of total retail sales are made through direct marketing, including mail-order catalogs. He observes that consumers’ “time-condensed” lifestyles are a ...

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Non-profit retailer sells
goods with a message

One World Goods, a not-for-profit store in Fairport, sells handcrafted items from around the world. Unlike many imports sold locally, however, One World Goods’ products have a social agenda: They are produced under terms that enable disadvantaged artisans to work ...

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Suited for the Santa trade

Whether your name is Virginia or Scrooge or even the Grinch who stole Christmas, don’t waste your time trying to tell Austin Warner there is no Santa Claus. Warner will laugh at you–a robust “ho, ho, ho,” no less–because he ...

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Overseas calling patterns point to global hot spots

Going global? Telecommunications is essential for you to do so. The international area is the fastest growing segment of telecommunications today. And opportunities for business can be found by watching the indicators that exist in telecommunications itself. International calling today ...

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Plenty of companies still
want just the fax, ma’am

“We know fax technology will be around for the next bunch of years,” says Joe Reichert, director of information systems at Harris, Beach, one of Rochester’s oldest and largest law firms. The company uses both e-mail and faxes, but much ...

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New phone services raise
ethical, legal privacy issues

Offerings are heating up because of the virgin competitive nature of the telecommunications marketplace in the Rochester area, the first U.S. city to take this open-market plunge. And the tide of enhanced products and services looks to continue. But this ...

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