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Special Report

Forget the programmer: Software customizing is catching on

“An office suite is an integrated package that lets you use a word processor, a spreadsheet, a data base and more often than not, some form of presentation graphics software, so that you’ve got a complete unit,” says Debra Pfundstein, ...

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And now, here’s
the flip side on jobs

Perhaps not yet, but information technology experts say data processing or data-entry jobs, and systems-maintenance positions likely will disappear as new technology spreads throughout the business world. “Any job that is routine can be automated,” says Aisha Ajayi, associate professor ...

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JIT clocks in beyond its traditional realm

In the early 1980s, just-in-time meant inventory control. And because inventory control meant saving money, the concept looked like a wonder drug to many businesses seeking to cut costs. But things have changed–JIT has gone beyond manufacturing. And while the ...

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Hands-on emphasis draws grads to factory floor

Ripe with opportunities to have a hand in creating and enhancing products, the world of manufacturing holds high appeal for top-notch graduates seeking management-track careers with an entrepreneurial feel. Arthur Aspengren, president of the Industrial Management Council, says a significant ...

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Facing uncertainty,
firms opt to reinvent

In 1981, Leonard Simon, president of the Rochester-based Germanow-Simon Inc., found himself heading a firm that had become a latter-day equivalent of a blacksmith shop in a motorized world. For 65 years, Germanow-Simon had been a world leader in the ...

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Competitive moves threaten health care delivery

Do you recall the “Doomsday clock” that a group of atomic scientists used to show how closely we were approaching nuclear catastrophe? If we had a similar clock tracking the Rochester health system, it would show we were only a ...

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Physician-employer partnership
is healthy step for system

With this query I began a recent address to the board of directors of the Industrial Management Council. It was an effort to create a new paradigm of a vital relationship between employers and physicians. Traditionally, physicians have little relationship ...

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Open wide: Dentistry
is broadening its palate

“That’s the old way,” says Harry Rosen DDS, a general dentist who has practiced in the Rochester area for 18 years. On the cusp of dentistry today are technological advances that have greatly reduced tooth decay and loss. Also playing ...

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Centers sensitive
to diverse cultures

According to the most recent census data, more than 45,000 Monroe County residents are foreign-born; of those, more than 9,000 speak English poorly or not at all. They have come to Rochester from all over the world, and include significant ...

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Physician-hospital organizations
bring promise and problems

All over Rochester, hospitals are gathering physicians under their umbrellas in preparation for changes in the health care climate. The final stage of many of these gatherings, physician-hospital organizations, will allow hospitals to target employers and other insured groups for ...

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Retail importing thrives on a taste for the unusual

The shop on Ridge Road in Greece is one of the oldest retail import stores in the Rochester area. It specializes in one commodity: products from Ireland. “I’ve been in (importing) for 14 years. It’s been up and down. It ...

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Children of expatriates get
hands-on lessons in diversity

Another was a young child when he spent five years as an expatriate in Japan and then Mexico, but the lessons he learned have stuck by him even as he graduates from high school and prepares to study theater arts ...

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Race, sex complicate overseas jobs but need not pose obstacles

Thelma Moultrie confronted curiosity more than prejudice during her three years abroad. “People noticed I was a black female,” says Moultrie, a Xerox Corp. executive. “But what they also noticed was that I was a very successful businessperson.” On the ...

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Taking maternity leave now means balancing act later

Kathleen Whelehan has paused her career seven times to take maternity leaves. The president of the Rochester/Southern region for Marine Midland Bank N.A. took off six weeks for each of her seven children, who range in age from 22 years ...

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Challenges are par for the woman entrepreneur

Women mean business: They employ 11 million people, more than the collective total of the Fortune 500 companies. Furthermore, women business owners defy the odds of failing: More than 40 percent of them have been in business 12 years or ...

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