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Special Report

More physicians splitting time
between patients, paperwork

More and more doctors are spending time behind a desk or in a boardroom, rather than by an examining table. The American College of Physician Executives’ membership has more than doubled since 1990 reaching 12,800 this year. In 1980, the ...

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Health Care:
Selling good health

However, as physicians organized into group practices, hospital systems became larger and people had more choices as far as insurance, health care marketing has grown into a business of its own–a $5 billion-a-year business, according to industry estimates. In Rochester, ...

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Legislative Outlook:
Keeping tabs on the Internet

The past year saw telecommunications and information technology continue to evolve and converge. Government officials and legislators will spend 1998–and likely beyond–struggling to adapt to those changes. State leaders expect the 1998 legislative sessions to look at ways to handle ...

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Business Council targets
taxes, utility costs for 1998

The 1998 priorities of the Business Council of New York State Inc. are similar to those in other recent years, and range from cutting taxes to controlling utility and insurance costs. Among tax cuts, the council wants to accelerate and ...

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Switch to non-profit world
brings different set of rules

James Burton spent 28 years in Eastman Kodak Co.’s Finance Division mostly managing small subsidiaries of the film giant. After “retiring” from Kodak in 1994, he became a consultant for start-up technology companies. But in May, Burton changed directions and ...

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Non-Profits:
Balancing out fraud

People would like to think that non-profit organizations are immune from employee-theft issues because of the commitment that most employees have toward the charitable mission. But that assumption simply is not true, experts say, and a local case brought the ...

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Central library can serve as
tech site for small firms

Data bases, CD-ROMs in multiple-disc machines and banks of computers providing Internet access. If not for those pesky books everywhere, the Rochester Public Library’s Central Library might be a corporate, high-tech data research site. And the central library–the Rundel Memorial ...

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Small Business: Training their own

A shortage of skilled employees is the downside to a booming economy that has helped many businesses. Some companies have found ways to find good people to work for them, regardless of employment statistics: They go out and train their ...

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Loyal customers backbone
of successful businesses

Now, fast-forward to the next time these two shoppers return to Rochester looking for gifts: Any idea where they will go? It may be next week, next month or next year, but the answer is obvious. And there is no ...

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Rochester homes still hard sells
despite efforts to renew interest

The buildings in the downtown area have been getting plenty of attention as of late. A spanking-new sports stadium and library extension, and a new entertainment district have been shining in the spotlight. But in the shadows surrounding the center ...

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Real Estate & Construction:
Commercial contact

From the start of his commercial real estate career last spring, George Leopard had little trouble finding prospects. In fact, somewhat to his surprise, Leopard, a salesman with Pyramid Brokerage Co. Inc., found he often was fielding several calls a ...

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Electronic data interchange
could create value for firms

There is another business-communications revolution under way called electronic data interchange, or EDI. EDI is an efficient activity by which businesses use telecommunications for competitive advantage. It is strategically significant by itself, and when tied with new internal enterprise applications ...

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Some gift suggestions
for computer whizzes

As a public service, we have once again set aside our normal award-winning, hard-hitting series of business-systems review and commentary columns. In our annual tradition, we have sent out our crack staff to collect a few ideas for holiday gifts ...

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Web sites should be timely
to avoid eggs on your face

There is a new category of crime creeping up on the World Wide Web, and it has nothing to do with encryption, pornography or spamming. There are no federal, state or cyber-police patrols ticketing people using the information highway. But ...

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Prioritization first step
in managing technology

Well, you are not alone, and it is a manageable problem. “It’s not the gear, it’s the people,” says Robert Cannan, president and CEO of Eagle International Institute Inc., a company that specializes in time-management training and products. Cannan agrees ...

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