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Special Report

Employee Benefits/Insurance: Finding the right fit

When Newt Watson entered human resources 24 years ago, employee benefits consisted primarily of health and dental coverage. Those days are gone, however. “We’re giving employees the flexibility to make decisions,” says Watson, manager of compensation and benefits at Xerox ...

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Where do the
bankers go?

30 percent of displaced banking employees remained in banking. 33 percent obtained new jobs with related financial services businesses. 10 percent brokerages, 8 percent mortgage firms, 7 percent insurance companies, 3 percent leasing firms, 3 percent financial planning. Misc. Stats ...

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Healthy local economy
absorbs ex-bank staffers

Once a banker always a banker. At least, Russell West thought so. But after 30 years in the banking industry, the one-time senior vice president at Marine Midland Bank now finds himself behind a desk at a non-profit organization. He ...

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Electronic public offerings
click with investors

Thanks to the new electronic frontier, however, individuals soon could see many more ground-floor investment opportunities. Although few, if any, Rochester-area firms have opted to use this venue, a growing number of companies nationwide are turning to it. They are ...

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Banking & Finance:
The fee factor

You can hear it in their voices: Bank officials are tired of explaining why they charge fees for their services. Some consumer complaints suggest “we’re supposed to give it away, and we’re not-for-profit,” protests one upstate bank officer. “We’re allowed ...

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Business meetings, banquets
get warm welcome at hotels

Overnight guests are not the only customers checking in at hotels these days. A growing number of lodging facilities are making additional room for another key source of revenues: professional meetings and banquets. With the increase in bookings for business ...

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Lake Ontario ferry
plan relaunched

Three-hundred-foot boats with first-class accommodations. Multimillion-dollar investments speeding across Lake Ontario between Rochester and Toronto throughout the year. This is what city officials and private investors maintain can happen before 2000. The proposed ferry service would depart from each side ...

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Hotels, Meetings & Travel:
Crossing to Canada

All the recent talk about a possible ferry to Canada is old news for those who remember when two vessels regularly crossed Lake Ontario from the docks of the Genesee River. The engines of the twin sisters, the S.S. Ontario ...

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Travel agencies partner
with firms to offer trips

In response, some local agencies are supplementing their standard Disney and Las Vegas fares by partnering with related businesses to offer custom travel packages. Now, Rochester-based group travelers can do more than share breakfast with Cinderella and Mickey Mouse, or ...

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Medical facilities drawn
to Westfall-Clinton area

Someone walking within a half-mile radius of the corner of South Clinton Avenue and Westfall Road in Brighton could get her teeth cleaned, receive a mammogram and undergo occupational rehabilitation. The most recent development is rising at Clinton Crossing on ...

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Real Estate & Construction:
The rise of REITs

Future real estate historians might dub the 1990s the decade of the REIT. Today, real estate investment trusts account for a minor share–approximately $142 billion–of the multibillion-dollar U.S. real estate sector. No more than 22 percent of retail malls, 7 ...

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Phone bills provide a
hiding place for surcharges

This column is about hidden taxes. First, a little background. The real price for telecommunications services tends to be on a continuous downward curve. Even though inflation is very low today compared to years ago, it will be a long ...

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Prepaid cellular service
proving popular locally

As a roaming sales representative for Avon Products Inc., she needed a cellular phone to contact customers. However, a limited credit history prevented her from qualifying for standard wireless service. Enter Frontier Cellular’s Mobile Minutes to Go program, which was ...

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New applications push
use of toll-free numbers

Among the everyday tools businesses and consumers take for granted is the prefix 1-800. Toll-free numbers are used to check bank accounts, look up stock quotes and order pajama bottoms. You also can get tax help and product information, or ...

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Telecommunications:
Dialing the Net

For decades, telephone calls have traveled much the same route: from the desktop to circuit-based switches that send them out on long-distance networks. A new method–based on Internet protocol–looms on the horizon. It promises to slash costs by sending voice ...

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