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Special Report

Manufacturing decline not
as large as some think

Rochester is losing manufacturing jobs. That is a fairly stale headline for the Flower City. Some may wonder where the Rochester economy is headed after it lost 15 percent of its manufacturing jobs during the 1980s–and another 15 percent in ...

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Manufacturing: Cutting the fat out

Last month, General Motors Corp.’s Rochester operation announced it would close its Lee Road plant. No jobs were lost in the move at Delphi Energy and Engine Management Systems. The entire 600-employee Lee Road work force and all the plant’s ...

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Finding attorneys
abroad takes work

For some companies, finding a lawyer in the United States who meets their needs is hard. Tracking down a good foreign attorney can be even more of an undertaking. Yet companies that want to do business abroad, especially in the ...

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Business & the Law:
The value of advertising

Since that time, the American Bar Association created an advertising commission that established a set of goals so lawyers could advertise effectively without negatively affecting the public and the profession. Still, for several years most legal ads were very low ...

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Area health care alliances provide for collaboration

Make no mistake about it. This game is being played for money and power, and who has the “right” to how much of each. Ironically, the very same groups have for years deliberately dictated what health care services will be ...

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Health care entities should rethink HR strategies

Although the idea of improving the quality of care, providing more accessible services and accommodating the aging baby boomer while containing escalating costs seems a daunting task, it certainly is achievable. The answer lies in how employees are to be ...

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Coalition should help reach Medicaid population

These words were proudly echoed by representatives from Anthony L. Jordan Health Center, Oak Orchard Community Health Center Inc., Lakeside Memorial Hospital, Strong Memorial Hospital, the University of Rochester Medical Faculty Group and the Monroe Plan (whose insurance partner is ...

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New drug-marketing
strategy raise concerns

The blitz is on. For the past two decades pharmaceutical companies have been aggressively competing for shelf space in doctors’ offices and in hospital pharmacies. But because of recently relaxed restrictions on prescription-drug advertising, these firms have launched a campaign ...

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Longlasting debate
over residency continues

Last month, the New York State Department of Health conducted a surprise survey of 12 hospital-residency programs across the state, including those sponsored by Strong Memorial Hospital. Concern over long work hours is nothing new. It has been debated for ...

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Physician practices changing management methods

Jules Zysman M.D. believes his physician practice in Honeoye Falls is either a dinosaur or stands on the cutting edge of customized care. Zysman and his partners have chosen to remain an independent operation in an environment in which hospital ...

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Who should pay for
cellular-telephone calls?

What are the worst telephone calls that you can imagine getting? How about the ubiquitous “Hi, I’m from NoKnow Securities, and I don’t want to sell you anything. I just want to send you a few ideas and follow up ...

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Photography pros changing
along with digital technology

So discovered Howard LeVant, a professor at Rochester Institute of Technology’s School of Photographic Arts and Sciences, when he mailed a questionnaire on the topic earlier this year to 2,000 commercial, advertising and editorial photographers nationwide. His random survey of ...

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Computers fail, but files
many times can be found

“A personal computer is a mechanical device. It’s going to fail,” says David Enright. That is not something most people want to hear, much less believe. Many people expect their computer to be as reliable as the Energizer bunny. On ...

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Information Technology: Kodak.com–[an exercise in teamwork]

How important is the World Wide Web to Eastman Kodak Co.? The company’s Web address appears on the shiny gold sign at the main entrance to the tower George Eastman built. While Internet companies sell “on the Web in an ...

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Some customer-service needs
solved through Internet sites

To solve the dilemma, many companies are catching on to a new, effective and cost-effective customer-service strategy: the Internet. “(By using) molecular marketing–getting down belly-to-belly with (the Internet)–you can do that,” says Robert Tubbs, president of the Internet Marketing and ...

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