Special Report

May 9, 2023

Local banks committed to providing ‘that personal touch’

What do banking customers in western New York want right now? Often, it’s a human connection.

May 8, 2023

Middle market business leaders brace for economic downturn in first half of 2023

Seventy percent of middle market business leaders said the outlook for their companies over the next 12 months is very good or excellent — a decline of eight percentage points since September.

May 3, 2023

Black nurses vital in helping to address health disparities for minorities | Viewpoint

The United States is becoming increasingly more diverse, yet the nursing workforce does not reflect this changing demographic, especially for black nurses.

May 3, 2023

Critical nursing shortage prompts local organizations to rethink recruiting and retention

About 800,000 registered nurses say they intend to leave the workforce by 2027 due to stress, burnout, or retirement.

May 1, 2023

Teaching teamwork: How three local nursing programs impart interdisciplinary skills

We talked to leaders of three nursing education programs in Rochester to find out how they equip students with the interdisciplinary skills critical to today’s complex healthcare environment.

May 1, 2023

How to solve the local nursing home staffing crisis

According to the Bureau of Labor Statistics, nationally, between February 2020 and December 2022, the number of nursing home employees dropped from over 1.5 million to 1.3 million, indicating a loss of 210,000 jobs.

Apr 25, 2023

Cutting costs in a recession? Don’t skimp on your marketing budget

Marketing can be a large expenditure and a line item that jumps out as an easy target when businesses are looking to cut costs. Pulling back, though, can send the wrong message to customers who seek consistency from the businesses they’ve learned to grow and trust.

Apr 24, 2023

How small business can survive in today’s uncertain economic climate

What steps can small businesses take to manage their finances and borrowing needs in this uncertain economic environment?

Apr 19, 2023

Senior living organizations ramp up technology for residents

When the COVID-19 pandemic arrived, senior living organizations had to quickly ramp up spending on technology for communication and other purposes.

Apr 18, 2023

Baby boomers are easing into senior living communities

As baby boomers who brought their parents on a tour a few years ago are learning, moving to a senior community doesn’t have to be the reaction to a crisis.

Apr 17, 2023

What you need to know about Medicare before you turn 65

Our best advice is don’t delay learning about Medicare, and if you will need it as your primary health insurance, there are some important dates to remember.

Apr 13, 2023

What’s your tolerance for investment risk? Three experts offer advice

The top five global market risks for 2023, per the Charles Schwab Corporation’s Top Global Risks of 2023, tell a story of the many macro-economic concerns in the world right now: the reopening of China, the overtightening of central banks, the broadening of the war in Ukraine, rocketing mortgage rates, and the energy crisis in Europe.