Rochester Business Journal Leading source of business news and information in Rochester, N.Y.

Businesses ranging from restaurants to contractors, hotels and clothing stores rely heavily on reviews and commendations from previous customers and clients to attract future business, and many companies are increasingly seeking ways to encourage consumers to share positive experiences across ...

There are a number of ways small businesses can leverage new technologies on a limited budget that will help boost their bottom lines, area experts say. They range from leveraging e-commerce by creating a mobile application for customers to sharing ...

While the coronavirus pandemic has forced many employees to work from home across the country, working remotely is a trend that companies have had to plan for with growing regularity in recent years. The evolution of technology and the ability ...

Rhett VanScoter jumps at the chance to talk about his profession, especially since it is one that most people do not think about as a career. For some, particularly teens and young adults just starting out in the workforce, being ...

Owning a business can be lucrative and rewarding. That’s the good news. The bad news is having a business is fraught with peril both seen and unforeseen, and a business owner must be protected from as much danger as possible ...

Timothy Pullis knows no two commercial clients are the same. “No customer experience is the same as another,” says Pullis, construction practice leader for Brown & Brown of NY Inc. To help create an individualized approach, insurance companies such as ...

An ounce of prevention is worth a pound of cure, or so the old adage goes.  Shareholders’ agreements, when drafted effectively and regularly updated, can prevent expensive litigation and disappointing results, but when they are poorly prepared or allowed to ...

Area litigators know that an ounce of contract review and careful drafting at the outset of a business relationship is worth a pound of litigation from a lawsuit filed over a business dispute. “A clear and unambiguous contract can avoid ...

No matter what business you’re in, there’s some level of risk that you could find your company the target of a lawsuit or even some type of criminal allegations. But even if the accusations are completely unfounded and you ultimately ...

Construction can have a major impact on the environment, but the industry is altering its practices and utilizing improved technology and materials as industry leaders and clients become more conscious of protecting the environment. According to the Environmental Protection Agency ...

Communication is key. Ask most people, expert or not, on what makes a successful relationship and you’re likely to hear communication as the most important ingredient. It seems obvious that open dialogue and transparency of expectations is a recipe for ...

On Feb. 12, a four-bedroom Colonial on Stonegate Drive in Webster appeared for the first time on the multitude of real estate listing sites with an asking price of $179,900. Showings would be available for a total of just five ...

W hen we talk about sustainability, we tend to talk about climate change. This conversation has led to many good policies to combat its worst effects by funding renewable energy and cutting greenhouse-gas (GHG) emissions. But these efforts alone are ...

When Mike Schwabl installed three electric vehicle charging stations at Dixon Schwabl Inc. during an office renovation a few years ago, he was the only person there driving an electric car. Since then, times have changed. Today there are as ...

Local manufacturers are continuing to go green, placing an emphasis on reducing waste and recovering material during the manufacturing process. “We work to be as green as possible,” says Jay Mathewson, Environment, Health and Safety Manager at Kodak Alaris Inc. ...