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Service is his key tool for growth

If you have a customer service issue for Spex Precision Machine Technologies LLC, you likely will talk directly with President Michael Nolan or another top manager. Nolan and his top management team field all calls from customers and pride themselves ...

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This second-generation leader is driven

Mitch Ide has done pretty much everything he has set his mind to. He has built and flown his own airplane and competed in the Ironman Triathlon. The new owner and president of Ide Pontiac Inc., who also toured the ...

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Mitch Ide Title: President, Ide Pontiac Inc. Age: 48 Family: Wife, Anne; son, Richard, 23 Home: Penfield Interests: Flying, travel, camping, motorcycles Quote: “We have such a great group of people. I think they all really believe that what’s good ...

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Charting the future for his group

In 1895, a German scientist named Wilhelm Roentgen found that by passing an electric current through certain low-pressure gases one could generate a previously unknown type of radiation. Taking pictures of his wife’s hand, Roentgen found photographs of objects illuminated ...

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Kevin Hobert Title: CEO, Carestream Health Inc. Age: 41 Education: B.S. in physics, University of Wisconsin-Milwaukee, 1991 Family: Wife, Amy; son, Jack, 5; daughter, Molly, 3 Residence: Pittsford Interests: Hanging out with family, water skiing Quote: “(Kodak CEO) Antonio (Perez) ...

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A business that truly measures up

See Corrections and Amplifications below At 13, James Campbell took apart the family lawnmower to find out how it worked. At 52, the company he co-founded takes things apart to find out how to make them work better. Lawnmowers have ...

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James Campbell Position: President, Viewpoint Systems Inc. Age: 52 Family: Wife, Melodye; son, Ross, 27, daughter, Julie, 24 Education: B.S. in physics, Bucknell University, Lewisburg, Pa., 1976; M.S., Ph.D. in electrical engineering, University of Rochester, 1979, 1984 Residence: Perinton Interests: ...

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James Laurito Title: President and CEO, Rochester Gas and Electric Corp. and New York State Electric & Gas Corp. Age: 50 Home: Pittsford Education: B.S. in civil engineering, West Virginia University, 1978 Family: Wife, VaNita; son, Tyler, 15 Hobbies: Golf, ...

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CEO is energized for future

James Laurito does not want customers and employees at Rochester Gas and Electric Corp. and New York State Electric & Gas Corp. to think of the companies as, well, utilities. “We want to be a utility that doesn’t act like ...

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Patricia Calkins Position: Vice president, environmental, health and safety operations, Xerox Corp. Education: B.S. in biology, Merrimack College, North Andover, Mass., 1979; M.S. in civil and environmental engineering, Tufts University, Medford, Mass., 1991; executive MBA, Simon Graduate School of Business, ...

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Her focus is on being greener

Ever since “An Inconvenient Truth”-Al Gore’s Academy Award-winning documentary film on global warming-was released in 2006, the environment has been front-page news. British business mogul Richard Branson has pledged $3 million to fight global warming; actor Leonardo DiCaprio produced, co-wrote ...

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Turnaround guy finds a new challenge

See Corrections and Amplifications below Mark Clement is in a sense ahead of the game. Named CEO of ViaHealth last September, Clement’s reputation as a hospital administrator largely has been built on a track record of turning financially failing institutions ...

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Mark Clement Title: CEO, ViaHealth Age: 53 Education: B.A. in political science, 1976, and master of hospital and health administration, 1978, Xavier University, Cincinnati Family: Wife, Mary; daughters, Marguerite, 24, Rebecca, 22, Christine, 18 Interests: Long-distance cycling, formerly competed as ...

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Steering the firm through sea changes

The poster-size photograph of La Jument lighthouse hanging behind James Goff’s desk is a symbol for him as the CEO of Landsman Development Corp. Taken in France, the photo is renowned for the lighthouse keeper who escapes inside, seconds before ...

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James Goff Position: CEO, Landsman Development Corp. Age: 54 Family: Wife, Marianne; twins, Kathryn and Brian, 15 Education: B.A. in biology, College of Steubenville, Ohio, 1974; M.S. in safety management, West Virginia University, Morgantown, 1977; MBA, Rochester Institute of Technology, ...

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