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Growth of family firm is not just a fish story

As the fifth-generation leader of family-owned Palmer Food Services Inc., Dwight Palmer often relies on the wisdom of those he employs.   “We’re constantly challenging our folks to help us do things better, more effectively, leaner,” says Palmer, who is ...

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There is no place like the family business

Painted on a wall in Catherine Sperrick’s office at Home Leasing LLC is the phrase made famous more than 70 years ago in "The Wizard of Oz"-"There’s no place like home."   Those words have come to represent several things ...

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The Jesuit who once drove a Jaguar

For a little more than a decade, the Rev. Edward Salmon was living the life.   As a mediator of contract negotiations and grievances for the service company then known as Allied Maintenance Co. during his 30s, Salmon was flying ...

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Tending to one of Rochester’s iconic brands

Gail Drew’s decision to abandon her teaching career and assume control of the family business, Abbott’s Frozen Custard Inc., was made at the last possible moment.   Or so she says. A longtime friend is not so sure.   Drew’s ...

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His business is his castle

Kevin Reeder may be the man in charge, but he leaves no doubt about how major decisions are made at the Belhurst Castle: It’s definitely a team approach.   "This has always been a family operation. We rely on each ...

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Leader keeps optics firm focused on customers

A summer internship set the stage for Andrew Kulawiec’s career.   While pursuing his undergraduate degree in California, Kulawiec worked for a company that made optical instruments for biomedical applications. He enjoyed the work.   "Optics is very practical," he ...

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Striking ‘white gold’ with a mining business

When Joseph Bucci’s grandfather came to America, he ended up where a lot of people from his corner of Italy did: working in a Livingston County salt mine. Bucci’s father also was a career salt miner.   His father, who ...

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Software firm finds its sweet spot in the printing industry

Kevin Pickhardt has spent more than 25 years building an impressive career in the printing software industry. Yet there is a challenge outside of work that continues to elude him.   "I took piano lessons when I was a kid, ...

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Standing out front on the provider’s future

See correction below. At a point where the railroad bridge straddles Main Street in Brockport a few blocks south of the village’s downtown, two billboards vie for the attention of southbound drivers. "Unity, how health care should be," reads the ...

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Driving growth at the family business

Janet Felosky feels quite comfortable at the helm of a company in a male-dominated industry.   "It’s easy for me to make a decision because I don’t take things emotionally," says the 62-year-old president of Monroe Tractor & Implement Co. ...

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A winning team

A 30 percent annual growth rate for the last two years, being ranked among the region’s fastest-growing private companies for the last three years and an ever-growing workforce are all good reasons to celebrate the success of WebTitle Agency.   ...

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Calling the plays at this manufacturing firm

Grant Randall believes running a successful business is not so different from leading a championship football team.   "You can’t have all quarterbacks and be a success; you need a mix of people with different talents and abilities to succeed," ...

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His shops grab a growing slice of the market

Mark Crane opened his first pizza shop in 1982 and had one customer the first day. Crane sold him a pizza for $3.26.   "That was the only pizza I made the whole day," he recalls. "I had a Dodge ...

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Leader sees service as the foundation of growth

David Terry has been known to cause a traffic jam.   His most recent annual customer appreciation day was so popular that traffic backed up on Jefferson Road in Henrietta from the Duke Co.-where he is president and managing partner-to ...

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Providing a clear vision for research at UR

In his office overlooking the expanding University of Rochester campus, David Williams does not have to turn far to see the reminder of his love of optics.   There, on his desk, sit two sculptures his father made, flowing pieces ...

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