Home / Profile (page 21) /

Profile

New leader brings a customer service focus

When Christopher Felix went into sales for Bell Atlantic Mobile in 1988, his dad presented him with a study predicting the inevitable doom of the wireless industry.
 

Read More »

Finding satisfaction in adapting to change

Loren Ranaletta had a five-year plan in mind when he left his position at Monroe Community Hospital to become CEO of Episcopal SeniorLife Communities in 1984.   He figured he would stay a few years, gain experience running a health ...

Read More »

Leader keeps Victor firm charged for growth

His family has played a prominent role in Michael Tambe’s professional life.   Not only do members of his immediate family work in his business, Tambe Electric Corp., but his father provided the opportunity for Tambe to start in the ...

Read More »

Ready to run area’s dominant health insurer

As one of Excellus BlueCross BlueShield’s top executives, Christopher Booth started running after he decided to get his body mass index, cholesterol and blood sugar numbers checked as part of a company drive to encourage employees to adopt healthy habits. ...

Read More »

Business stokes leader’s competitive fires

If you were to do a Google search for Joe Kirmser you would see words like outstanding, amazing, leader and winner. Yet, most of it has nothing to do with the solid professional career that led Kirmser to the president’s ...

Read More »

Numbers guy directs company’s additions

Like many youngsters, John Van Heel wanted to play ball when he grew up.   "I made thousands of last-second shots," says the Monro Muffler Brake Inc. president with a laugh. "I think I’m normal. Every single guy wants to ...

Read More »

Running the branches for regional banking titan

Salvatore Guerrieri Sr. came to the United States from Italy at age 14, by which time he had worked as a barber, a tailor and a farmer. His career path here led him to be an auto mechanic.   "It’s ...

Read More »

His family hatched the incubator concept

Thomas Mancuso says half-jokingly that all roads led him to his current profession.   After all, when your father develops the world’s first business incubator, it is not a stretch to expect that some family members will follow in the ...

Read More »

Founder renews growth at Macedon business

Al Plumb, co-owner of Alpco Recycling Inc., has built his business by going against the grain.   "One of the things I learned a long time ago is that you can find success in doing the things that no one ...

Read More »

New leader tackling the challenges ahead

Mark Wickham has been a leader of human service non-profit organizations for more than a decade, but he maintains the mindset of the group-home worker he was at the start of his career.   The new head of the Catholic ...

Read More »

Second-generation leader grew up behind the wheel

Most people do not grow up wanting to be in the car business, John Cortese maintains, but he learned at an early age how much fun the job can be, and he could not see himself doing anything else.   ...

Read More »

Entrepreneur discovers a lucrative niche

From his new office window on Andrews Street, John Holland has a clear view of the Alliance Building on East Main Street. He spent 80 to 100 hours a week there in the 1990s, nurturing a startup called DocuLegal that ...

Read More »

Lapp president aims to charge up growth globally

There is a reason Rob Johnson begins his mornings at his office in LeRoy, Genesee County, by speaking on the phone with colleagues in Europe and ends the day Skyping with co-workers in China.   To keep the business successful ...

Read More »

Growth of family firm is not just a fish story

As the fifth-generation leader of family-owned Palmer Food Services Inc., Dwight Palmer often relies on the wisdom of those he employs.   “We’re constantly challenging our folks to help us do things better, more effectively, leaner,” says Palmer, who is ...

Read More »