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Beulah Patterson Position: President, Mindex Technologies Inc. Education: B.A., Roberts Wesleyan College, 1989 Age: 52 Home: Rochester Family: Husband, Kenneth Patterson; sons, Steven, 32, Timothy, 30, Lance, 29, and Jason, 26; two grandchildren. Quote: “I don’t want to be the ...

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Beulah Patterson:
The human side of the software industry

In the high-paying, fast-moving software industry, two words have helped Beulah Patterson achieve success. “Learning how to say ‘thank you,'” says Patterson, 52, president of Mindex Technologies Inc. “I’ve said thank you a lot.” Compensating employees goes beyond cash, she ...

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Howard Sherman Position: Managing director, Geva Theatre Education: B.A., University of Pennsylvania, 1984 Age: 36 Home: Brighton Family: Single Interests: Theater, films, books and great Shakespearean productions Quote: “This is the thing I was most passionate about.” 12/4/98

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Howard Sherman:
Taking the long view at Geva Theatre

As a former public relations professional, Geva Theatre’s new managing director is acutely aware of the importance of marketing in growing the regional theater. He speaks with excitement about promoting theater to the community at large. Theater is not just ...

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Anthony Ilacqua:
Becoming an entrepreneur by design

Had Anthony Ilacqua been more prone to look before he leapt, he might not be where he is today–which happens to be a pretty good place. But along the way, he became a man with a plan. Ilacqua, CEO of ...

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Anthony Ilacqua Position: CEO, Applied Mechanical Technologies Inc. Education: Attended SUNY Agricultural and Technical College at Delhi, majored in architecture. Age: 41 Family: Wife, Peggy; son, Peter, 18 months Interests: Skiing, go-kart racing On the rapid rise and precipitous decline ...

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Theresa Mazzullo:
Helping FNB compete with the big boys

When Theresa Mazzullo took over First National Bank of Rochester’s trust department five years ago, she found it in a shambles. Calling its condition then a “shambles,” as President and CEO Carlos Carballada does, might even be a nice-nellyism. Mazzullo, ...

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Theresa Mazzullo Position: Manager, Trust and Investment Division, First National Bank of Rochester, and senior vice president Education: B.A. in Spanish at Spring Hill College, in Mobile, Ala., 1975; graduate banking degree, Stonier Graduate School of Banking of the University ...

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Martin Mucci:
A man whose passion is customer service

When Martin Mucci was 5 years old, his father died unexpectedly from kidney disease. That left the upbringing of Mucci and three siblings to his mother and grandmother. “I had a great opportunity to be raised by a tight family,” ...

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Martin Mucci Position: Chairman and CEO, Frontier Telephone of Rochester Inc., and president of telephone operations for Frontier Corp. Education: B.S. accounting, St. John Fisher College, 1981; MBA, University of Rochester’s William E. Simon School of Business Administration, 1991 Age: ...

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Christopher Seaman:
A conductor who hits all the right notes

Christopher Seaman, the Rochester Philharmonic Orchestra’s new music director, walks briskly to center stage, where he bows and takes a seat at the piano. Arms draped loosely over his knees, he leans in conspiratorially–like a practiced storyteller in a tavern–and ...

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Christopher Seaman Title: Music director, Rochester Philharmonic Orchestra Age: 56 Education: music degree, King’s College, Cambridge Instruments played: Piano, organ, harpsichord, violin, viola, percussion Interests: Cycling, walking, reading Quote: “I hate to hear of any orchestra going under, but I ...

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Brian Stern Title: President, Xerox Corp. Office Document Products Group Age: 51 Home: Westport, Conn. Family: Wife: Barbara; children: Doug, 16; Andrew, 12; Matthew, 12 Education: B.A., history, University of East Anglia, Norwich, England; MBA, Harvard Business School, 1973 Interests: ...

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Brian Stern:
A manager who’s crazy about customers

If there were a god of customer relations, Brian Stern would be its high priest. As president of Xerox Corp.’s Office Document Products Group, “I am a champion of the customer first,” avows Stern, passionately. “You’ve got to listen, listen, ...

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Nancy Gong Title: Artist and owner, Gong Glass Works Age: 41 Home: Penfield Family: Husband, Peter Fisk Art Studies: Empire State College, Allofus Art Workshop, Narcissus Quagliata Design Workshop Community Service: Trustee for WXXI Public Broadcasting Station; honorary adviser to ...

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