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Small business owners get creative with customer retention strategies (access required)

Small business owners have been accepting of change and thinking creatively when it comes to retaining customers during the COVID-19 pandemic, says Jan Pisanczyn, director of the Brockport Small Business Development Center.   Small business owners took numerous steps to adapt to the current climate, he says.   Among them was to ...

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Cooley Group rebrand showcases offerings (access required)

The Cooley Group specializes in providing brand enhancement solutions for clients and the firm is now doing just that for itself. As part of its 75th anniversary, Cooley Group has introduced a new corporate brand, including the slogan “Showcase Your ...

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Lenders a solid resource for helping small businesses locate funding options (access required)

Using a variety of funding options when launching a start-up business is not uncommon, according to Charles Vita, executive vice president and chief lending officer at Canandaigua National Bank & Trust.   “There are a number of financing sources to get a small business going, ...

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Four area startups among Grow-NY finalists (access required)

Four Rochester-area startups are among the 20 finalists in round three of Grow-NY, the food innovation and agriculture technology business challenge that provides up to $1 million in funding for the winner. Grow-NY focuses on the enhancement of the emerging ...

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LandPro breaks ground on new Batavia location (access required)

LandPro Equipment broke ground Tuesday on a new facility in Batavia that will house the firm’s agricultural, commercial, construction and homeowner sales and service operations in Genesee County. The company, headquartered in the Chautauqua County village of Falconer, is building ...

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Adrian Jules opens new showroom to accommodate growth, new products (access required)

Adrian Jules Custom Clothiers has always prided itself on elegance and perfection. From the exquisite design to the distinctive tailoring, an Adrian Jules hand-crafted suit makes a statement. So it’s only fitting that their new store and showroom at 2937 ...

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Round 5 of Luminate now accepting applications (access required)

Luminate NY, the world’s largest business accelerator for startup companies that have optics, photonics, and imaging (OPI) enabled applications, is now accepting applications for round five of the program. The accelerator brings visionary companies to the Finger Lakes Region to leverage ...

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Unemployment insurance tax likely to rise, DiNapoli warns (access required)

Business owners, beware: your unemployment insurance taxes are likely to go even higher in 2022 and beyond, which could slow New York’s recovery from the COVID-19 pandemic, state Comptroller Thomas P. DiNapoli is warning. A historic surge in unemployment claims ...

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Adrian Jules opens larger Monroe Avenue store and showroom (access required)

Adrian Jules Custom Clothiers has opened a new, larger store and showroom on Monroe Avenue in Brighton, providing customers with expanded product selection and an enhanced shopping experience. “The business has been growing and this was the next step,” Adrian ...

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Second Donuts Delite opening draws near after supply-chain, labor delays (access required)

It’s perhaps one of the longest lasting Coming Soon billboards ever erected. Donuts Delite bought advertising space at the corner of West Ridge Road and Dewey Avenue in June to trumpet the impending arrival of a second location. Founder Sam ...

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GCEDC board to consider incentives for three development proposals (access required)

Liberty Pumps’ final application for incentives on a $13.7 million expansion project at Apple Tree Acres industrial park goes before the Genesee County Economic Development Center (GCEDC) Board of Directors on Thursday. The application is one of three projects — ...

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Various local efforts aim to improve jobs pipeline (access required)

Adrian Hale

The Greater Rochester Chamber of Commerce this year conducted a survey of its members to see how they were affected by COVID-19 and how the organization could help them bounce back from the pandemic. Not surprisingly, many respondents pointed to ...

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Is COVID-19 surcharge for unvaccinated workers looming? (access required)

As the Delta variant of COVID-19 continues to spread, some employers are growing frustrated over vaccination rates, labor employment lawyers say. Companies fear employees that are still hesitant or opposed to vaccination not only create workplace safety concerns, but also ...

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Improvements to the food and beverage industry yield big results (access required)

Meaghan Frank knows that most customers of Dr. Konstantin Frank Winery on Keuka Lake will open the bottles they purchase within 24 hours. But the vice president of the fourth-generation winery wants customers who choose to be able to age ...

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