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The buffed,the bulky and the beautiful

When Tom Renner bought the bankrupt Flex seven years ago, it was a tiny Rochester gym catering to a small band of dedicated weight lifters.aa After renaming the business Flex Gym & Aerobics Center, he has roughly tripled its size ...

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Resources

SENSATIONAL SERVICE: The U.S. Small Business Administration will offer a seminar titled “Jump Start Your Service Business” on March 15. Topics include: strategies for promoting a positive service culture in your business, separating the excellent service business from the average ...

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Resources

ADVICE FOR ADVISERS: The Rochester Professional Consultants Network will hold a workshop on March 10 titled “The Secret to Consulting Success,” given by Michael Mattie. Mattie will discuss the need to build powerful, long-lasting business relationships and talk about the ...

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Try getting the prospect to chase you instead

I grew up in Haddonfield, N.J. We lived at the corner of the busiest intersection in town. I was 15 years old when we got a puppy named Thingamajig, the cutest, friendliest puppy you ever saw. One morning, about a ...

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Supplying the daredevil market

Frustration was the spark that launched Aaron Phillips into the BMX bike parts business. Freestyle BMX riders concentrate on style, pushing their equipment to its limits by performing tricks and jumping off, or over, any imaginable obstacle. “I was riding ...

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Resources

SUPERVISORY SKILLS: The Industrial Management Council will give a series of Thursday training sessions titled “Effective Leadership,” presented by Janet Hadley, beginning on March 2. The course is recommended for individuals new to leadership or those needing a refresher. It ...

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Trade shows offer chance for small firms to act big

The Internet may be the fastest way for a company to pitch its products or services to customers worldwide, but sometimes your customers need to feel, touch, watch or taste your product before they actually cut that check. “People want ...

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Mixing family,finance,fun and dogs

It was a cruise in the Caribbean that launched the Gilbert family’s financial services business. Never having sailed on their own before, the five leased a 36-foot sailboat and as a team charted the course and maneuvered through the powerful ...

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Increase sales by making yourself memorable

Often what makes people buy are the little things. Little memorable things. Little memorable things repeated over time that build enough goodwill, value, confidence and trust to influence a sale. How memorable are you? How many surprises do you create? ...

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Making the sweet tooth a helping hand

The irony of his enterprise is not lost on William Connor, president and owner of JB Vending. The company places and services candy carousels-and offers a portion of the proceeds to the American Diabetes Association. “When we first sent out ...

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Resources

SHARING TIPS: On Feb. 28, the National Association of Women Business Owners will hold a dinner and panel discussion titled “Eleven Rules for Business Success.” The talk concerns the secrets of building a business, from concept to market. The presentation ...

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Recommended reading

John Ward and Craig Aronoff, two leading family-business experts, have published a new book, “Family Business Values: How to Assure a Legacy of Continuity and Success,” as part of their Family Business Leadership Series. The authors, who also are college ...

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Consider business’ needs in making succession plan

Despite all the books, publicity and warnings from experts, most family business owners still don’t have a clear, written succession strategy. In fact, 25 percent of first-generation family business owners who have a written will do not have a succession ...

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Wiring a place in the high-tech world

Amid a forest of telecommunications players bulging with cash, tiny Timely Information Corp. seeks to clear a space for itself. The firm, begun in 1994 to provide small businesses with an alternative to costly 900-number services, became a facilities-based competitive ...

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Resources

DEALING WITH DISCORD: Cornell University Industrial Labor Relations, Rochester District, will be offering a workshop titled “Handling Problems in Supervision” on Feb. 23. In this final session of the seminar “Supervising for Success,” participants will learn about the different types ...

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