Rochester Business Journal Leading source of business news and information in Rochester, N.Y.

Investors are currently experiencing one of the worst stock markets in years and one of the worst bond markets in decades. The financial news talks about an increase in market volatility and while the term “volatility” gets overused, it’s fair enough as a description of current conditions.

“My boss goes to great lengths to recognize our longtime customers even to the point of sending gifts for special occasions. However, my team and I are very frustrated that he pays so little attention to us and we’re the ...

I needed a vacation badly. It had been years since I left town for a week. We can convince ourselves that a long weekend or extra days here or there is enough to re-charge our battery. It is not. We ...

This is an exciting time in New York state — from Manhattan to Massena and from Buffalo to Brooklyn — the state’s Climate Action Council is holding public input sessions on the Draft Scoping Plan for the Climate Leadership and Community Protection Act (CLCPA), bringing us one step closer to implementation.

Our Greater Rochester Chamber of Commerce team coined the phrase “CannaBusiness” three years ago for our first large event in anticipation of the legalization of marijuana in New York state. Since our inaugural conference in front of a sellout crowd ...

There is a lot of discussion about strategic planning in not-for-profit circles lately. Evidently, moving through a global pandemic and all the changes it wrought is a trigger for rethinking strategy. The idea of reestablishing strategy originates from several different ...

One of the most basic tenants of employment law is that employers are prohibited from discriminating against applicants and employees based on protected characteristics.

The greatest player in Rochester Americans history pulled open one of the doors leading into the atrium of the Blue Cross Arena Sunday afternoon and motioned for me to go in first. I was expecting Jody Gage to immediately follow, ...

It’s my favorite time of year: Great Place to Work just announced the 25th Fortune 100 Best Companies to Work For. I look forward to reviewing the annual list and seeing what it takes to break the top 20. According ...

From the straightforward “buy 9 smoothies, get 1 free,” to sophisticated frequent flyer programs, loyalty programs are a staple in today’s consumer-driven market. These programs offer rewards, discounts, or other special incentives simply for repeat business. But does this simple ...

“I’m a hiring manager at a local company looking to fill several positions. I’ve noticed that about two-thirds of our applicants don’t send cover letters while about a third do.  While I  feel a little guilty about it,  I have ...

If you had known, in early 2020, that you might be working from home during a multi-year, global pandemic, would you have bought Zoom Video Communications, Inc. (Zoom)? Zoom had not yet become a household word when, during the first ...

In my 10 years at Tompkins and 35 cumulative years in the banking field, I’ve witnessed the industry undergo several revolutionary changes — the automation of transactions, the evolution of technology, and most recently, the shift to all-virtual routine interactions. ...

If you’re in your 50s – o.k. early 50s – you probably remember a time when a gallon of gas cost less than a dollar, when a gumball cost a penny and when a giant shopping cart of groceries cost ...

This scribe has always loved catchy nicknames, so I was intrigued when the Buffalo Bills selected someone known as “The Punt God” in the sixth round of the recent NFL Draft. Matt Araiza earned that divine moniker after booming an ...