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Columns and Features

Computer telephony has advantages
for offices

Computers and telephones; phones and computers: vital tools for any business. You need both of them– and hooking them together can have many benefits. This column is the second of a series about the marriage of computer and phone–computer telephony. ...

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Management service organizations
must provide value

“When it comes to business, you have to lead, follow or get out of the way.” –Lee Iaccoca Three major industries in the United States have yet to experience significant restructuring and reform. Health care, education and government have not ...

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Collaborating competitors
redefine marketing

An important job of marketing has always been to gain an advantage over the competition. This is difficult to do if you have regular communication with your competitors, allow them to be involved with your new-product developments, or make them ...

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Non-Profit Report:
The Children’s Memorial Scholarship Fund

NON-PROFIT REPORT A WEEKLY PROFILE OF A LOCAL NON-PROFIT ORGANIZATION The Children’s Memorial Scholarship Fund was established in 1919. It is a living memorial to Rochester public-school students who have, from the time of World War I, served in the ...

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Non-Profit Report:
The League of Women Voters

NON-PROFIT REPORT: A WEEKLY PROFILE OF A LOCAL NON-PROFIT ORGANIZATION The League of Women Voters was founded in 1920 and is a non-partisan political organization. It encourages the informed and active participation of citizens in government, and influences public policy ...

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Monitoring of worker e-mail
reduces liability risk

For 40 million American workers, e- mail is an efficient means of communicating a substantial amount of information to many people. Computer files such as financial reports, summaries and marketing plans can be attached to an e-mail message and sent ...

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It’s wrong to blame attorneys
for Medicaid mess

Congress’ latest approach to the vexing problem of financing long-term care is a variant on Shakespeare’s line from “Henry VI: Part II” that first, “let’s kill all the lawyers.” One section of the budget reconciliation measure working its way through ...

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Communication basics shape
work interaction

When I was growing up, my family prided itself on the lively discussions we had after vacuuming up dinner in 10 minutes. Our “discussions” were something to behold. Even behind closed doors the neighbors often could hear the noise as ...

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Non-Profit Report:
The Worker Ownership Resource Center Inc.

A WEEKLY PROFILE OF A LOCAL NON-PROFIT ORGANIZATION The Worker Ownership Resource Center Inc. is a “community development corporation that is dedicated to empowering low-income and other disadvantaged people to participate in the local economies through the creation of business ...

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Non-Profit Report:
Sojourner House

A WEEKLY PROFILE OF A LOCAL NON-PROFIT ORGANIZATION Sojourner Hall for Women Inc., better known as Sojourner House, “provides transitional housing and intensive counseling to low-income women, including women with children, who desire to develop stable, independent and productive lifestyles.” ...

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Non-Profit Report:
Rochester Children’s Nursery Inc.

A WEEKLY PROFILE OF A LOCAL NON-PROFIT ORGANIZATION Rochester Children’s Nursery Inc. is the oldest early-childhood program in the city of Rochester, marking 140 years of service. It also is the third-oldest early-childhood- development program in the country. RCN has ...

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Non-Profit Report:
Coordinated Care Services Inc.

A WEEKLY PROFILE OF A LOCAL NON-PROFIT ORGANIZATION The vision of Coordinated Care Services Inc. “is to ensure opportunities for all persons in Monroe County with mental-health and substance-abuse disabilities to improve the quality of their lives through access to ...

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Perseverance wins out when
disaster hits home

First Person features local businesspeople relating–in their own words– experiences and lessons that have shaped their professional development. My third career began in June 1990. After growing up in the baking business, followed by 28 years in the medical-supply field, ...

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Non-Profit Report:
Camp Good Daysand Special Times Inc.

A WEEKLY PROFILE OF A LOCAL NON-PROFIT ORGANIZATION Camp Good Days and Special Times Inc. is in its 17th year of serving as “the premier service organization for children and families touched by cancer or AIDS in the United States ...

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Blue Lines:
On this route, there’s no time to smell the daisies

In the publishing business, blue lines are the proof sheets we get back before a pressrun. It’s our chance to make changes before the final printing. In Insight, Blue Lines is our chance to try some new things, and your ...

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