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Columns and Features

‘Breakthrough’ firms focus
on their core business

Tom Jones, former president of Epsilon, the country’s largest provider of computer-based fund-raising support and currently a member of the Harvard Business School faculty, recently spoke at the Colgate Rochester Divinity School as part of the school’s Institute of Ethical ...

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Non-Profit Report:
Gay Alliance of the Genesee Valley

The Gay Alliance of the Genesee Valley provides programs and services to gays, lesbians, bisexuals and transgendered people, and their friends and families. The organization also hosted several events and programs in 1997, including the annual gay pride picnic and ...

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Court decisions rectify
FMLA eligibility errors

Mistakes happen. And in the human resources departments of American companies, mistakes often are forgiven, at least by the courts. Ask any HR director what mistakes he or she dreads the most. Chances are that one of them will be ...

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Non-Profit Report:
Bishop Sheen Ecumenical Housing Foundation Inc.

On June 5 Bishop Sheen Ecumenical Housing Foundation Inc. will celebrate 30 years of helping low-income individuals and families secure safe and affordable housing. Bishop Fulton Sheen established the foundation in 1968 to address the lack of decent housing for ...

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It seldom pays to attack
resistance among staff

“I need to pull my people together to work on a big project that means a lot of revenue to our company. But there are a couple of people in my department who aren’t the least bit interested or willing ...

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Jordan Health Center is about to face its Goliath

When I was executive director of the Finger Lakes Health Systems Agency, I used to joke that we had a “let a thousand flowers bloom” approach to institutional initiatives for new primary care services. When we had too much primary ...

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Non-Profit Report:
Girl Scouts of Genesee Valley Inc.

The mission of the Girl Scouts of Genesee Valley Inc. is “to inspire girls to become resourceful, responsible citizens who value themselves and others.” Girl Scouting gives girls from all segments of American life a chance to develop their potential, ...

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Before outsourcing, get
legal advice on unions

“I’m thinking about outsourcing a department that has a few employees who belong to a labor union. There’s no language in the agreement between the company and the union that speaks to outsourcing, but I know there have been other ...

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The Business Archive:
Beauty-empire founder styled a business vision

“Six Degrees of Separation,” a play written in the 1960s by John Guare, posits that it’s possible to find a path to anyone in the world through six people. With a degree of separation being an acquaintance who bridges you ...

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Non-Profit Report:
Huntington’s Disease Society of America, Rochester Chapter

The Huntington’s Disease Society of America is dedicated to eradicating Huntington’s disease through research; assisting people and families affected by the disease; and educating the public and health care professionals about the disease. Huntington’s disease is a fatal degenerative brain ...

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Making profit shouldn’t
always be bottom line

In the past ten years, legions of corporate executives have donated hundreds of thousands of hours to non-profit organizations in the hope that the non-profits will adopt the speed, efficiency and quantifiable results of their business models. Managers, research scientists, ...

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Working women merit equal pay and child care

In June, the Rochester Labor Council, AFL-CIO will convene a Working Women’s summit. Labor union women from across Monroe County will gather to reflect on the contributions of women to the American work force and to take a look at ...

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Non-Profit Report:
Alternatives for Battered Women Inc.

Alternatives for Battered Women Inc. operates from a three-faceted mission: “to provide shelter, counseling and advocacy services to abused women and their children; to reduce violence and the impact of violence on their lives; and to provide education to the ...

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Sometimes government
looks out for little guy

(First person features local business-people relating–in their own words–experiences and lessons that have shaped their professional development.) Operating an export/import company requires constant prospecting for new suppliers and buyers. This includes promoting our service in international magazines, newspapers, trade and ...

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Measuring performance with Balanced Scorecard

Is it a high stock value and ecstatic stockholders? Enduring customer relationships? A loyal and capable group of employees? As the manager said, “I’m not absolutely sure how to measure success, but I know it when I see it.” One ...

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