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Columns and Features

Working women merit equal pay and child care

In June, the Rochester Labor Council, AFL-CIO will convene a Working Women’s summit. Labor union women from across Monroe County will gather to reflect on the contributions of women to the American work force and to take a look at ...

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Sometimes government
looks out for little guy

(First person features local business-people relating–in their own words–experiences and lessons that have shaped their professional development.) Operating an export/import company requires constant prospecting for new suppliers and buyers. This includes promoting our service in international magazines, newspapers, trade and ...

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Measuring performance with Balanced Scorecard

Is it a high stock value and ecstatic stockholders? Enduring customer relationships? A loyal and capable group of employees? As the manager said, “I’m not absolutely sure how to measure success, but I know it when I see it.” One ...

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Non-Profit Report:
Alternatives for Battered Women Inc.

Alternatives for Battered Women Inc. operates from a three-faceted mission: “to provide shelter, counseling and advocacy services to abused women and their children; to reduce violence and the impact of violence on their lives; and to provide education to the ...

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Non-Profit Report:
Consumer Credit Counseling Service of Rochester Inc.

The mission of the Consumer Credit Counseling Service of Rochester Inc. is to provide a service that benefits consumers and credit grantors within its service area. The organization sponsors community education programs on money management, budgeting and the intelligent use ...

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Can you measure the
worth of TQM training?

“Two of my staff people are scheduled to go to total-quality-management training pretty soon. Whenever this happens, I always wonder how I, as a manager, evaluate the costs vs. the benefits, especially when the benefits are very abstract. “When staffers ...

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Internet growth fosters
potential legal conflicts

The use of the Internet is exploding. The number of Internet “hosts” has reached nearly 30 million, which represents an increase of 10 million compared to a year ago, according to a January 1998 survey by Network Wizards, a computer ...

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Previewing last ‘Seinfeld,’
or at least one idea for it

“Out of intense complexities intense simplicities emerge.” –Winston Churchill Let us end all this speculation about the plot for the final episode of “Seinfeld.” No need to buy the tabloids for the next month. As always, RBJ is the first ...

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Non-Profit Report: Career Development Services Inc.

Career Development Services Inc. seeks to improve the quality of work life through the provision of comprehensive career-planning services to persons and organizations. Its staff of 54 delivers these services to more than 15,000 clients annually. Founded in 1975, CDS ...

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Rochester made its mark
on automotive industry

The Rochester economy is indebted to the letter “C.” Consider all of the commerce that has been created by cameras, copiers and contact lenses in this century. Then there are the carriages and the cars. For almost 140 years James ...

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Commitment to workers’
comp must be renewed

In Albany, workers’ compensation has been a hot topic for the past several years. Many of us understand workers’ compensation as a social-benefit program for workers who are injured on the job. Employers lament the insurance rates, and uninjured workers ...

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More alternatives needed
for chronic-care financing

When we think about how individuals and families can pay for long-term care–whether through their own resources, long-term-care insurance or Medicaid–we almost always do so under the assumption that the individual receiving long-term care will be elderly. There are a ...

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Non-Profit Report: Matt Talbot Ministries Inc.

Matt Talbot Ministries Inc. is a program of reconciliation counseling, designed to foster emotional and spiritual health by assisting people to respond in positive ways to stress, fear, anger, depression and confusion. Through a process of self-awareness, people identify and ...

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Firms should explore rules before hiring interns

“I manage a small business. I’m interested in hiring a couple of interns this summer to fill in for employee vacations, but I can’t afford to pay them anything. “I know that some of my friends have brought students into ...

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Consumers view service as factor in brand loyalty

When I was growing up in the l940s and ’50s, brand loyalty stood for something. My dad always drove a Ford. My mother shopped at the same store every week, and bought Ovaltine and Wheaties, which I ate every morning ...

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