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Columns and Features

Non-Profit Report:
Northwest Community Services

Northwest Community Services began life as “WEDGE,” a neighborhood group incorporated in 1968. Functioning with a volunteer staff, its purpose was to address the problems of the Brown Square neighborhood, as seen by its residents. Four years later, it was ...

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Preparation is essential
for electronic interviews

“I’m interviewing someone for a job via a videoconference next week. I’ve never done that before, and I’m worried that I won’t make the best decision. To me, a videoconference can’t replace meeting someone face-to-face because you miss lots of ...

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Non-Profit Report:
Older Adult Service and Information System

Offering challenging programs in the arts, humanities, wellness and volunteer service, Older Adult Service and Information System (OASIS) is an educational program for mature adults who want to continue to grow, learn and be productive. Affiliated with the OASIS Institute ...

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Don’t let health care system
dissolve as it evolves

This is a tale of two cities, one in the Midwest and the other Rochester. The way the two health care systems have dealt with the same person should be a lesson for us all as our health care system ...

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Protect Social Security;
don’t play with formula

The debate over restructuring Social Security is heating up in Washington and across the country. National leaders will be making decisions in the coming months that will determine the future of Social Security–and affect every working family profoundly. This debate ...

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Non-Profit Report:
Ontario ARC

The goal of Ontario ARC is to see that people with developmental disabilities have the same opportunities afforded to all citizens. Offering individualized services based on input from clients and their families, the agency strives to create an atmosphere that ...

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When a project is done,
praise workers publicly

“I’m really proud of a high-quality project that my department accomplished in record time. The trouble is few people from outside the department really understand exactly what we did. If anything, the other departments take us for granted. How can ...

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Non-Profit Report:
Monroe Community College Foundation Inc.

Monroe Community College was founded on the premise that its “open door” policy would guarantee access to anyone who would benefit from a college education. Costs were to be shared equally, with Monroe County, New York State and the individual ...

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Some more resources
for mobile offices

For some interesting discussions on technology and people, I recommend the following: –“The Media Equation: How People Treat Computers, Television and New Media Like Real People and Places,” by Byron Reeves and Clifford Nass; Cambridge University Press. –“Technostress: The Human ...

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Webley, my good man,
please fetch my e-mail

This column is the first of a series on tools for the “virtual office,” and in particular, the “virtual assistant.” It covers a rapidly emerging and increasingly contested market–keeping mobile workers in touch, wherever they are, whatever they need. Twenty ...

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Non-Profit Report:
George Eastman House

Situated in the landmark mansion and gardens that its namesake once called home, the George Eastman House International Museum of Photography and Film is the world’s oldest photography museum. Opened to the public in 1949, the museum employs 100 people, ...

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IT managers must find time
to refine people skills

“I spent the early part of my career as a nuts-and-bolts technical person in the information-technology department. But now that I have been promoted into management and have increasing responsibility, I find I’m relating more to people than with machines. ...

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A winning personality is
essential in advertising

All my life I have worked in the service industry for a service company–an advertising agency. I am not alone. Almost three out of four Americans work for service companies. Most non-profit organizations provide services, not products. Many of us ...

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Companies should review
Y2K consultant contracts

By now, most companies are on a path to correct and address the typical technical and business-liability issues associated with the Year 2000 problem. But employers should also be aware of two other concerns. One is the hiring and retention ...

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Non-Profit Report:
Rochester Eye & Human Parts Bank

In 1952, the Downtown Lions Club founded the Rochester Eyebank and Research Society, which recovered donated eyes for cornea transplants, sclera grafting, research and study. In 1969, the agency broadened its focus to include donations of all organs and tissues, ...

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