Rochester Business Journal Leading source of business news and information in Rochester, N.Y.

“I’m supervising a team that includes two (millennial-age) people who deal with key customers. For the most part, they do good work, but I’m having trouble helping them understand that not every contact with customers should be done on email. ...

Tagged with: Kathleen Driscoll Managers at Work

“Those who cannot change their minds cannot change anything.” —George Bernard Shaw Another change in the seasons has arrived all too quickly. The Labor Day holiday and return to school always seem to remind me that the holidays and the ...

Tagged with: Gerald Archibald Non-profit Management

     Before you can understand why a public company might want to go private, you first need to understand why and how the company went public. Going public simply means the ownership of the company came to be widely ...

The Labor Day morning announcement by the Buffalo Bills that Nathan Peterman will start Sunday’s regular-season opener against the Ravens in Baltimore elicited the kind of sarcasm one might expect from the cesspool known as Twitter. One tweeter joked about ...

Tagged with: On Sports Scott Pitoniak

Everyone knows that companies can achieve optimal performance by having a fully engaged workforce with high morale and esprit de corps. Data from numerous independent studies consistently show that organizations with such attributes have significant advantages over others that do ...

Tagged with: Business Ethics Jim Nortz

In recent years, the largest digital advertising companies have made a push to attract more small businesses. If you’re a business owner, you’ve probably received postcards in the mail with a $25 credit for Google advertising or been advised to ...

Tagged with: Digital Marketing Karl Heberger

Before training camp kicked off, I wrote that the Buffalo Bills would be better off keeping rookie quarterback Josh Allen on the bench in the regular season opener because he wouldn’t be National Football League-ready and because of pass protection ...

Tagged with: On Sports Scott Pitoniak

When I speak about workplace culture and the importance of hiring for culture fit, I’m often asked if hiring for culture fit means everyone who works at Dixon Schwabl is just like me. Ha! Not at all! Because the last ...

Tagged with: great workplaces Lauren Dixon

Although he didn’t realize it at the time, Curt Smith began researching his latest book, “The Presidents and the Pastime: The History of Baseball & the White House,” about six decades ago. Perched on the front porch of his Caledonia ...

Tagged with: On Sports Scott Pitoniak

For years, U.S. immigration authorities have issued Notices to Appear (NTA) to foreign nationals deemed “removable” from the country due to a lack of lawful immigration status, a criminal conviction, or any number of other immigration violations. As the name ...

Tagged with: Jeremy J. Wolk law

I have received a great deal of positive feedback on my Rochester Business Journal column from May, which was titled, “Now is the time to reinforce our civic and regional pride.” As a follow-up to that column, I want to ...

Tagged with: On Business Robert Duffy

Mutual funds continue to be a popular investment option for retail investors. At year-end 2017, retail investors owned 90 percent of the 18.7 trillion U.S. mutual fund assets, with the remaining 10 percent owned by institutional investors. Mutual funds appeal ...

Tagged with: Patricia Foster The Informed Investor

There are times when Nancy Lopez misses competitive golf. Times when the 61-year-old with the new knee and another on the way wishes she was 21 again and taking the sports world by storm. “I definitely miss hitting great shots ...

Tagged with: On Sports Scott Pitoniak

When we think of employee wellness, we likely think of health. Talk of rising health care costs and health care reform have become part of the national discourse, and study after study shows that happy, healthy employees have a positive ...

Election Day will be here before you know it, and who you choose to represent you in both the state and federal government will have a huge impact on our health care system. Health care is one of the most ...