Rochester Business Journal Leading source of business news and information in Rochester, N.Y.

“I took one of my employees out on a meeting at a client site recently and had a really disappointing experience. My employee was texting someone repeatedly on his phone during the meeting. And while that was rude by itself, the ...

Many are starting this new year with a new chapter: retirement. If you’ve been a disciplined saver and taken advantage of tax-deferred plans, you’ve done a lot to get ready for this new, exciting life stage. And if you’ve been ...

It’s about an hour before the gates open at Utica’s Murnane Field, a ramshackle ballpark seemingly held together by duct tape and Super Glue, and I’m sitting inside a sauna-like trailer in the dusty, cinder parking lot just behind the ...

Businesses look for and rely on a vibrant and secure community and thriving workforce to fuel innovation, growth and success.  A key component of any vibrant community is access to high-quality health care and the knowledge that the local hospital ...

In recent months, AT&T has been blanketing the airwaves with its latest advertising campaign featuring a variety of professionals who don’t quite make the grade. These include a surgeon who has “almost” been reinstated, an amusement park ride operator who ...

Last year was a banner year in the U.S. equity market, with all three major U.S. stock indices (i.e. the Dow Jones Industrial Average, the Nasdaq Composite Index, and the S&P 500 Index) notching all-time highs.  Indeed, the S&P 500 ...

I’m not going to say I told you so because, quite frankly, I had no clue Patrick Mahomes was going to blossom into an NFL Most Valuable Player and Super Bowl champion just three years into his pro career. Heck, ...

Last March, the Wall Street Journal ran a story comparing employment trends in the 53 most populous U.S. metropolitan areas—those having at least one million residents—entitled, “Where the Jobs Are.” Rochester, the smallest member of the group, also earned the ...

There was little fanfare on May 1, 1975, when fixed commissions were eliminated in the retail securities brokerage industry. That event, however, had a profound effect on business models and compensation practices in the decades that followed. Once brokers were ...

He easily could have detoured to Bourbon Street and partied with French Quarter revelers, but Gary Mervis was a focused young man on a mission. He had a different New Orleans destination in mind during that trip to Southeastern Louisiana ...

A few years ago, Mike Schwabl and I had the fantastic opportunity to meet with Michael Bush, CEO of Great Place to Work. I was forever changed by what I learned about workplace culture that day, and I just had to ...

We’re starting a new year and a new decade (although I think the latter is debatable) so it’s a great time to make some resolutions. Let’s eat less junk food, exercise more often, and stop making the same digital marketing ...

Jim Kelly was sitting in a medical center prep room in New York City recently, intravenous needle in arm, awaiting to undergo an MRI, when he noticed a man with no legs in a wheelchair. Although this was an anxious ...

The Federal Trade Commission sent a clear message to VoIP providers last month that they will seek to hold upstream service providers accountable for turning a blind eye to their clients’ unlawful telemarketing practices. In an unprecedented action, the FTC ...

As we begin 2020, there are many exciting things happening on the economic development front in the Rochester and Finger Lakes region.  While driving from downtown through the suburbs and into the rural countryside, it is easy to see growth ...