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Author Archives: Mike Dickinson

Flexibility gives small manufacturers an edge

Like farmers who must work at the whim of nature, small manufacturers must take advantage of opportunities as they come, says Elliott, president of Touchstone Technology Inc., which manufactures special-purpose computer keyboards. “The most important thing for a small manufacturer ...

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Favorite books lend insight, shape perspective

Ask the same people about non-business books, and you will get–at least temporarily–silence. “We so rarely get a chance to put our eyes on anything else other than business,” says John Piper, CEO of the Greater Rochester Association of Realtors ...

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Royal treatment, amenities await
Ryder crowds in September

These special touches for visitors reflect the extra work being done across, and beyond, the Rochester region to prepare for the Ryder Cup golf tournament coming to Oak Hill Country Club Sept. 22-24. “It’s going to be the most exciting ...

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Researchers, others log on to online investing

Bay, a Macedon resident who chairs the Computer Special Interest Group for the Rochester chapter of the American Association of Individual Investors, is one of a growing number of investors using the Internet and other online sources to make investment ...

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With or without the IRS, valuation is a good idea

“It’s a growing area of litigation. If you have a closely held business worth $1 million (or more), you are almost guaranteed an estate-tax audit,” says Susan Vogel-Vanderson, a Fairport attorney who chairs the Monroe County Bar Association’s trust and ...

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And now, here’s
the flip side on jobs

Perhaps not yet, but information technology experts say data processing or data-entry jobs, and systems-maintenance positions likely will disappear as new technology spreads throughout the business world. “Any job that is routine can be automated,” says Aisha Ajayi, associate professor ...

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Change today means
new jobs tomorrow

The field of information technology– the interaction of communication with computers–changes so rapidly, it is nearly impossible to predict safely where the industry and the jobs will exist in the future, industry officials say. “Frankly, we haven’t figured out what ...

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Retail importing thrives on a taste for the unusual

The shop on Ridge Road in Greece is one of the oldest retail import stores in the Rochester area. It specializes in one commodity: products from Ireland. “I’ve been in (importing) for 14 years. It’s been up and down. It ...

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Clifton Springs:
Immersed in history

Clifton Springs’ natural sulfur springs –thought to possess curative powers through drinking and bathing–drew thousands of visitors in the 1800s and early 1900s. Modern medicine ended these pilgrimages, but today health care remains the village’s biggest attraction, largest employer and ...

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PC cost does not
end with purchase

The cost of owning computers, however, does not end at the cash register. Computer experts say the capital costs of buying computer hardware accounts for just a fraction of total computer expenses. An ongoing study by the Gartner Group Inc., ...

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Respect, communication enhance rep relationship

“Dependability is the number one thing. Most often I need information on a timely basis, (so) returning phone calls is most important,” he says. “They are your all-important link to the manufacturer (for information on) new products.” Hann, past president ...

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Foul indoor air harms health, triggers lawsuits

Local engineers and indoor-air-quality experts say many local companies fall short of providing safe and adequate indoor air quality. They explain that government inspections of indoor air quality rarely occur. Experts blame that lack of enforcement –along with the cost ...

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Prep work helps companies
beat postal-rate increase

“There has been some increase in interest in automation since the first of the year. They are looking for a way to save a little,” says Carl Johnsen, mail piece design analyst at the U.S. Postal Service Business Center in ...

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Personnel pros say
be tough interviewer

Bobbie Kavanaugh-Reif, president of Med-Scribe Inc., has interviewed thousands of job seekers looking for positions in physicians’ and dentists’ offices, and in health care organizations. She stresses the importance of rigorous interviewing, testing and fact checking. “It’s very time-consuming to ...

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