President & CEO, Canandaigua National Bank & Trust Co.
Years in current role: 9
What has been your organization’s biggest success over the past year?
We’ve been successful in our efforts to support, retain and invest in our employees, while also attracting new talent in a challenging labor market. We’re proud of the service we’ve continued to provide to our customers. We recognized the challenges faced by our communities’ critical not-for-profit organizations, including funding shortfalls and increased needs. We have dedicated increased time and treasure to help be a greater force for positive change. I was honored to serve as the Chair for the first ever six-county United Way campaign and to promote the CNB challenge, whereby new and increased contributions will be matched up to $500,000!
What are your expectations for the next 6-12 months?
We’re keeping a close eye on the battle to bring inflation back in line with reasonable norms, the rising interest rate environment and the anticipated economic slowdown. These are all items that significantly impact the bank, our employees and our customers. I expect this will continue to be a complicated balancing act by the Federal Reserve and others over the next 6-12 months and beyond. Overall, our local markets are incredibly resilient. The bank, our employees and our customers are battle tested. Thus, my expectation is we will navigate through this environment together and come out even stronger once again.
What advice would you give somebody just starting out in your industry?
Each day, remind yourself that what you do day-in and day-out is not just pushing numbers around on paper. As a member of the financial services industry, you are having direct impact on critical components in your customers lives. The advice, services and meaningful relationships you provide to those in our community matter for individual and community wellbeing.