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Years in current role: 1

What has been your organization’s biggest success over the past year?

Globally, continuing a bounce back from the COVID lockdowns in 2020, we’ve been able achieve strong results and grab share in all regions. We continue to do this while focusing on the safety and health of our teams. While we are moving to a world where we live with COVID, it still is very present in our markets.

What are your expectations for the rest of this year?

Continued strength across our business, while managing the challenges of COVID, minor supply issues, and making sure we continually monitor and make the appropriate adjustments to our workplace environment to attract and retain talent.

What advice would you give somebody just starting out in your industry?

Immerse yourself in the customer/patient journey. There are two distinct parts to this. First the customer, the eye care practitioner who fits contact lenses, and the organizations they work for or with. Second the patient themselves, for whom contact lens wearing can start as early as 8, or as late as their 50s/60s. To be successful in our business, understanding these key stakeholders is critical. An additional note, that immersion is not a one-time event, it’s continuous.

What is one personal goal you have for the next year?

Our family continues to grow, with four grandchildren now gracing our life. Making sure we have and create the time to be together is important, and a lot of fun!! We are trying to put together a family destination trip for ’23, so fingers crossed!

What are your favorite things about Rochester?

Two things. The beauty of the area is both breathtaking and underrated. By that I mean, when I meet folks who only know of the Rochester area because of our winters, I spend time sharing all the detail regarding our wonderful outdoor activities, facilities, and options year around. The second is I find our community to be very involved, caring and giving. Personally, my continued goal is to make sure I am part of this.

This profile is part of Rochester Business Journal's Power 30 Health Care list for 2022. Information used in this profile was sourced from the honoree. View the full list at