JANICE HARBIN

JANICE HARBIN

PRESIDENT AND CHIEF EXECUTIVE OFFICER, ANTHONY L. JORDAN HEALTH CORPORATION

Years in current role: 10

What has been your organization’s biggest success over the past year?

Jordan Health has never wavered from our mission to provide comprehensive community-based health care of the highest quality with dignity and respect regardless of a person’s ability to pay. We are proud to continue to be a trusted safety net in the neighborhoods and communities served by our centers in two counties. We have maintained our workforce through trying times and continue to work hard on making a positive difference not only in a person’s physical and mental health, but also in the environment that our patients and employees live in.

What are your expectations for the rest of this year?

Our patients’ engagement gives testimony that we have made great strides over the last year to be readily responsive to their needs. We continue to move toward increased flexibility and innovation in how we provide and service our patients and community. We understand clearly that we need to partner with community-based organizations, colleges and community partners, for only together can we collectively impact the health of individuals and families.

What advice would you give somebody just starting out in your industry?

I have been involved in public health for most of my 43 years as a clinician and administrator. It was clear to me very quickly in my career that you know in your heart and spirit, this is where you belong. I am not unique, for I have had the honor to work side by side with clinicians, nurses, assistants and many others who have stayed the course, knowing they make a difference in the lives of their patients. I would tell them that, although it was not my intent, I walked away each day, each year, each decade, receiving more from my patients and teammates then I ever gave. That a place like Jordan Health is a mission, and if you honor that mission your spirit will be greatly rewarded, for it is a life worth living.

What is one personal goal you have for the next year?

Balance. My dad used to say you can learn from anyone. Well, as a baby boomer, I am learning from the millennials. Work/life balance is my goal for 2023. My sons, nieces, nephews and younger teammates have convinced me it makes sense and heck, I am going for it!

What are your favorite things about Rochester?

I have felt a sense of community since coming to Rochester in 2012. I know people say if you show yourself to be friendly, you will attract friends. That may be true, but I find Rochester to be a caring community. Efforts to improve the lives of all people has been the focus of the organizations and people I meet. I guess my favorite things about Rochester are that hope and determination are alive and well.

This profile is part of Rochester Business Journal's Power 30 Health Care list for 2022. Information used in this profile was sourced from the honoree. View the full list at rbj.net.