Chief Information Officer, The Bonadio Group
Years in current role: 4
What do you enjoy most about your role?
First, I enjoy the people who I work with and who IT supports. The Bonadio Group is truly a people focused firm. Second, I enjoy the ever-changing technology landscape. I learn something new every day, as I have in my over 37-year IT career. Finally, I enjoy observing how the implementation of technology has helped people become more efficient and productive.
What has been the biggest challenge you’ve dealt with over the past year?
No doubt the pandemic has unexpectedly provided some challenges in the way people work and collaborate. Moving over 800 employees in multiple cities and states from working in the office to working remotely in 24 hours was a logistical, technological, and security challenge.
What has been your organization’s biggest success over the past year?
Bonadio’s Information Technology organization’s biggest successes over the last year has been providing uninterrupted computing services to our professionals, which is a credit to the IT professionals and Bonadio’s employees. Throughout the challenges over the last year, we also updated our firm’s intranet portal, “The Ampersand,” to a mobile compatible firm-wide communication platform leveraging many of the Microsoft technologies the firm has standardized on.
What do you see as the biggest changes in the technology industry over the next year?
There will be continued improvements to and enhancements of collaboration applications such as Microsoft Teams, Cisco WebEx, and Zoom, due the fact that remote work will not go away. You will continue to see companies leverage the enormous amounts of data they collect and how analytics will play an increasing role in making business decisions. The war in Ukraine and sanctions being placed on Russia and other nation states will drive the need for heightened information security awareness and technologies to reduce the risks of data breaches and ransomware attacks. Finally, the jury is still out on how the metaverse may transform how businesses interact with customers, how work is done, and what products and services companies offer.
What community organizations do you support as a volunteer and why?
I am president and chairman of the board of Literacy Rochester. Literacy Rochester’s mission is to improve the reading, English language, math and digital literacy skills of adults in Monroe County. I have been on LR’s board for six years. What attracted me to LR is being part of something where one can see results of the work our staff and volunteers do to help people — many of whom are new to the United States — read, write, or navigate using a computer. The impact is tremendous.