VP/CISSP/vCIO, Just Solutions, Inc.
Years in current role: 25
What do you enjoy most about your role?
I enjoy using my computer expertise and business acumen to help fellow business owners get the most out of their technology. After working in a Fortune 1000 company servicing other Fortune 1000 companies, I decided to lend my knowledge to support the “unfortunate 1 million, not the Fortune 1000.” I have a direct impact helping business owners achieve their business goals. I am passionate about technology and love learning new things and guiding my clients. I have been leading them through many digital transformations including the internet, cloud, and navigating cybersecurity.
What has been the biggest challenge you’ve dealt with over the past year?
The biggest challenge has been keeping our team healthy and happy as we all deal with the stresses of the pandemic. We continue to grow and are looking for new talent to support our client base. Our employees are the key to our success and growth. We emphasize continuous training and education by paying for certifications and providing promotions to our team members.
What has been your organization’s biggest success over the past year?
We have maintained our employment levels, added new clients and provided the excellent service to our clients they deserve and expect. Our diverse client base has softened the blow of the pandemic with some clients suffering while others flourished.
What do you see as the biggest changes in the technology industry over the next year?
The biggest changes will be the “sunset” retirement of plain old telephone service (POTS) lines. Fax lines, alarm systems, credit cards systems, elevators, old PBX phone systems will all have to move to VoIP (Voice over Internet Protocol). The FCC put this plan in place back in 2017 and now August of 2022 is the end of the line for new copper phone lines. The aging copper infrastructure has to be replaced over time with fiber. Good 5G cellular service along with WiFi-6 will offer faster and more reliable Internet speeds as well.
What community organizations do you support as a volunteer and why?
Rochester is a very giving and generous community. We offer all non-profits substantial discounts on IT services. We make direct contributions to dozens of local and smaller organizations like Fairport Little League, Lochland School, Fairport Music Festival (Golisano Children’s Hospital), Temple Sinai, the Fairport High School yearbook, Victor Robotics, Penfield Football, and many others. Annually, we hold the “Shred Fest” in July and offer free document shredding to our community for ID theft protection.