President & CEO, Butler/Till
Years in current role: 2
What was your biggest success in 2021?
We were hard at work building the infrastructure and processes we need to propel into a new era. We’ve created our forever home — an innovative space in the heart of downtown Rochester — and designed it to accommodate growth, new ways of working, and cutting-edge technology. Despite economic disruptions, we added 87 new employees and acquired Digital Hyve, an award-winning business that shares our culture, extends our service offerings, and strengthens our commitment to upstate. The acquisition also fits with our passion for employee ownership and creating jobs that are both financially and personally rewarding. Personally, I’m proud of having balanced a growing business, family, finding opportunities to give back, and even running a half-marathon after taking two years off!
What are your expectations for 2022?
2022 is going to be bright for Butler/Till! With a concerted focus on differentiating our benefits, our employee experience, and a significant investment in learning and development, we aim to create an inclusive, engaging environment where every employee-owner can unlock their full potential. In turn, our business will flourish as we continue to pursue strategic, yet vigorous growth, while honoring our B Corp values and our desire to do purposeful work with our clients, partners, communities, and each other.
What is your biggest takeaway from dealing with the COVID-19 pandemic?
We learned that in times of crisis, we can work together and rely on each other to tackle hard challenges. Those beliefs are rooted in our ownership culture and they were reinforced in the midst of uncertainty. The pandemic also brought to light the importance of being flexible, open-minded, and ready to embrace change. Our agility has opened up exciting opportunities to better support our clients and help them connect and engage with their customers via new channels and technologies. Hybrid work environments are also a big take-away from the pandemic. Working remotely has given us new insights into the way we work today and are likely to work in the future.
What is your favorite thing about the Rochester community?
I’m not a Rochester native so I feel like I can objectively say Rochester is the best place to live! We have a thriving, entrepreneurial business community; a reinvigorated city center; renowned higher education institutions; a talented workforce; world class recreation for families; and access to awe-inspiring natural resources.
If time were no issue, what would you do to help the community that you aren’t already doing?
I would love to lend more of my expertise to start-up businesses and mentor more young professionals, helping to ensure the success of Rochester’s future business and community leaders.