Janice Harbin, D.D.S.

President & CEO, Anthony l. Jordan Health Corporation (Jordan Health)

Years in current role: 9

What was your biggest success in 2021?

I believe the biggest success has been our outreach into the community regarding education around COVID testing and vaccinations. We expanded our communications to the African American and Hispanic communities with weekly health information segments through radio stations WDKX and Poder. It continues to give everyday people the opportunity to ask questions and receive answers from a trusted community safety net. Increased partnerships within the faith-based community and the Rochester City School District, to ensure resources were available within the neighborhoods.

Understanding that the majority of our employees came from the communities we serve, and that we are a safety net not only for our patients but also as a community employer, we have kept our staff safe and employed.

What are your expectations for 2022?

In 2021, Jordan Health began to educate patients and employees on what we accepted as “New Normal.” I believe the challenges of providing health services via telehealth to a population with IT challenges will continue as we try to increase support and opportunities to help our patients navigate those challenges. Also, where employees who can efficiently do their jobs from home, we will increasingly will be allowed to work from home. I expect that COVID variants at some point will begin to be treated, like the flu, with regular vaccinations and boosters either quarterly, semi-annually or yearly.

What is your biggest takeaway from dealing with the COVID-19 pandemic?

My biggest takeaway from dealing with the COVID-19 pandemic is this; YES, WE CAN!

We can strategically navigate through difficult challenges if we stay committed and work together as a team, as a community, and as a nation.

What is your favorite thing about the Rochester community?

The Rochester community has the ability to come together and work together even during the most difficult and unprecedented situations. We can and do walk our talk. and when the going gets tough, we get tougher and declare, “YES, WE CAN!”

If time were no issue, what would you do to help the community that you aren’t already doing?

Increase our community engagement efforts with community-based organizations, faith-based community and with the amazing community efforts of colleges and universities.

This profile is part of Rochester Business Journal's Power 100 list for 2022. Information used in this profile was sourced from the honoree. View the full list at rbj.net.