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Bill Carpenter


Years in current role: 10

What was your biggest success in 2021?

RTS redesigned bus routes, introduced a new On Demand service, and helped RCSD solve a transportation crisis. Customers now have mobility that is more frequent, reliable and connected and students are back in the classroom. Thank you to the RTS team for their heroic efforts!

What are your expectations for 2022?

We will see increased demand for all our mobility options and will expand the bikeshare program with many municipal partners across the region.

What is your biggest takeaway from dealing with the COVID-19 pandemic?

COVID reinforced how critical transit is in our community. We maintained service and found innovative ways to support community initiatives around testing and vaccinations. Our employees across the region are committed to going above and beyond to serve their community.

What is your favorite thing about the Rochester community?

This is a great community to live, work and raise a family in. My roots here go back to 1834! I am fortunate to have ancestors that chose Rochester, helped build Rochester, and so many relatives working to make our community the best it can be.

If time were no issue, what would you do to help the community that you aren’t already doing?

In our community today, two issues that passionate people have strong and different understanding are around racism and vaccinations. My experience is that when people really seek to understand each other, accept the other’s lived experience, there is a path to common ground.

This profile is part of Rochester Business Journal's Power 100 list for 2022. Information used in this profile was sourced from the honoree. View the full list at


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