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Dealing with turnover, wage compression issues stemming from pandemic (access required)

“I'm up nights worrying about turnover on our small staff. I've been able to bring in new people during this difficult period by paying them more than I normally do — a lot more. Now some of the newcomers make more than the people who've been here a year or more, who deliver far more value. To keep them, ...
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“I'm up nights worrying about turnover on our small staff. I've been able to bring in new people during this ...