EVP – President Americas and Global Commercial Functions, CooperVision
Years in current role: 2-plus (9 years with company)
What has been the biggest challenge you’ve dealt with over the past year?
The biggest challenge has been to navigate, sometimes daily, the impact of COVID-19 on our teams and our customers. Safety and health is the starting point and we can’t compromise this principle, but then making sure our teams have/had the tools they needed to support our customers quickly followed. However, the needs of our customers also moved throughout the pandemic, so we needed to be very nimble to react accurately. I am incredibly proud of the work done by CooperVision employees over this difficult time, I am also equally proud to work for a company that has been so employee- and customer-centric during the pandemic!
What community organizations do you support as a volunteer and why?
I was introduced to the Villa of Hope more than five years ago, and Julie (my wife) and I were immediately hooked. At its core the Villa works with individuals and families with a focus on Behavioral Health, Education, Workforce Development and Care Coordination. This is beyond just the focus on youth and residential services that folks may remember as part of the Villa’s mission in the past. By focusing on improving social foundations, there is a direct impact to improving physical health and life expectancy — critical to our community. In other words, addressing the environmental conditions, not just a specific situation, thereby increasing the chance of successful individual and community outcomes!
What are you most looking forward to doing as COVID restrictions ease?
Being social! Personally connecting again with family and friends, going to concerts, and sporting events. Professionally, it’s about connecting in person with colleagues and customers. Hearing and seeing the bustle and energy of the office. The importance of this happening means the country and the world are more safe and healthy than we have been these last 18 months or so!