Xerox takes top position in industry managed print services report

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Xerox Holdings Corp. has taken the top position in Quocirca’s worldwide market landscape report for managed print services (MPS). Quocirca is the print industry’s leading source of independent market insight and advisory services.

“Xerox continues to impress with its leadership position as an established and innovative MPS provider, recognized for its cloud capabilities, exceptional security features and strong support for the hybrid workplace environment,” said Quocirca Director Louella Fernandes in a statement. “Xerox’s comprehensive service portfolio, supported by a mature global service delivery platform, helps position Xerox as a leader in the market.”

While the pandemic presented new challenges for MPS providers, Xerox remained the leader in the space due to its broad service offerings across the office and production print environments, according to Quocirca.

“Our clients vocalized a clear need to accelerate their digital transformation and cybersecurity roadmap,” said Mike Feldman, president of Americas Operations and Global Document Services for Xerox. “We are proud of this ranking as it recognizes Xerox’s portfolio of solutions that serves organizations small and large, across all major industries, and helps them achieve these goals.”

Xerox Intelligent Workplace Services (IWS) helps enable a hybrid workforce with technology and services that allow customers to provide their employees with increased productivity, efficiency and security, officials said.

“IWS includes a core set of MPS capabilities — assessment and optimization, fleet management and print management — plus a set of digital transformation capabilities,” the Quocirca report states.

Xerox also offers customers protection against various forms of cyber-attacks or other risks through a combination of capabilities, services and partnerships.

“Xerox ConnectKey technology features a comprehensive set of advanced security features in partnership with McAfee and Cisco, which is a strong differentiator,” the report states. “Secure device and document management monitors devices, usage and content for compliance to policies, regulatory requirements and data privacy acts.”

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