Bill Carpenter

Bill Carpenter

Power 100 list

Bill Carpenter

CEO, Regional Transit Service

bill-carpenterYears in current role: 9

What’s the most important lesson you’ve learned in your career?

The goal of every relationship, every transaction, should be for all involved to benefit. Winning at the expense of others is short-sighted. Identifying opportunities for mutual gain prospers everyone and lays the foundation to long-term success.

Who have been the biggest mentors in your career?

John Doyle (Doyle Security) and Norm Leenhouts. John taught me how to be a successful manager and leader during my career there. Taking care of employees and customers is a well-worn path toward success. Norm’s achievements in business and philanthropy modeled for me how much impact a servant leader can have wherever you invest your time, talent and treasure.

What are your hopes for the Rochester community this year?

The pandemic crisis gave our community a common “enemy” and the response we all witnessed to support those in need resulted from so many usually siloed organizations working in a united, collaborative manner. My hope is that we can work toward our bright future in a similar collaborative, equitable way so that all members of the community benefit.

This profile is part of Rochester Business Journal's Power 100 list for 2021. Information used in this profile was sourced from the honoree. View the full list at