One business deemed essential, a commercial glass company in Wyoming County, is helping another essential firm keep employees a little safer during this coronavirus emergency.
Robb’s Glass in Warsaw was commissioned by a regional bank to create an acrylic counter barrier, giving tellers and customers a layer of protection.
Founded in 1984, Robb’s Glass primarily installs auto glass and commercial store fronts while also doing an array of custom glass-cutting for mirrors, tabletops and showers. A second location opened in Batavia in 2014.
But the firm has the expertise to go a little outside the box. In the past they have created bullet-resistant barriers for banks.
This time, the company is working to provide security and peace of mind from an invisible invader. As of Tuesday, they had installed barriers at 36 bank branches in Western New York.
“It’s kind of hard to distance yourself six feet and still talk about private financial information,” Dean Robb, owner of Robb’s Glass, said. “But I know if I had a loved one behind that counter, I’d want them protected.”
Banks have implemented new policies for branches, such as appointment-only lobby transactions at M&T Bank locations. Other banks have made similar changes.
The barriers installed by Robb’s Glass have a melamine base and a sheet of acrylic that extends toward the ceiling. There is a pass-through slot at the bottom for the exchange of money or documents.
They are attached securely to the countertop so cleaning is easy, yet they are designed to be removed in the future when conditions warrant. “It looks nice, it’s not clunky,” Robb said.
The design would also work for the front desk at health care offices as well as other essential businesses that interact with the public from behind a counter, Robb said.
“When this type of devastation happens, everyone wants to help and we just happen to be able to do something like this to help the banks,” he said. “We’re just trying to keep people safe.”