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Utilities take steps related to coronavirus; consumer groups call for more

Avangrid utility companies RG&E and NYSEG have announced several steps to help protect consumers and their employees during the COVID-19 outbreak, such as suspending both inside meter readings and power shutoffs.  But Rochester-area consumer groups are saying more is needed.  Here are the steps the utility companies are taking: Temporarily suspending service cutoffs due to non payment. ...

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