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Home / Special Report / Banks continually innovating to keep customers’ wishes fulfilled (access required)

Banks continually innovating to keep customers’ wishes fulfilled (access required)

Allana Lazeroff believes it is an interesting time for banks, particularly when it comes to the customer payment landscape. What Lazeroff finds most interesting is all the research that points to customers wanting seamless transaction methods, while maintaining a personal relationship with their banks. “Providing that relationship is where community banks can stand out,” says Lazeroff, Genesee ...

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