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Home / Special Report / Consumers want face-to-face interactions with insurance agents (access required)

Consumers want face-to-face interactions with insurance agents (access required)

Over the past summer, Concord Insurance Agency had an intern use social media to administer a survey of young adults to gauge their insurance needs. The agency found that 85 percent of the respondents wanted a local agent to handle their insurance needs rather than the quick on-line insurance quote that requires no face time. Those who ...

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