Home / Columns and Features / What voice-enabled technologies mean for businesses (access required)

What voice-enabled technologies mean for businesses (access required)

The implications of voice-enabled technologies really hit me when I watched my extended family first interact with Alexa. Half of the people in the room grew up long before there were computers; they are not early adopters of technology. My mom, for example, started her career using a typewriter and mostly relied on the telephone (the ...

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