Home / Columns and Features / Things to consider before responding to online criticism (access required)

Things to consider before responding to online criticism (access required)

Let’s start this discussion with a cautionary tale: Last year, a blog called “PopFront” posted an article entitled “Swiftly to the Right: Taylor subtly gets the lowercase kkk in formation.” The article accused country-turn-pop music singer Taylor Swift of supporting and implicitly endorsing white supremacists. By all accounts, PopFront is not a popular or widely read ...

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Develop a prompt and coordinated response to ransomware attacks (access required)

More and more over the last few years, I have picked up the phone to hear a panic-stricken client divulging ...