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Call center firm to build $4.8M facility in Penn Yan

A Minnesota-based provider of call center services will build a $4.8 million facility in Penn Yan, Yates County, creating 450 full-time jobs over three years, officials announced Friday.

Data Listing Services LLC, which does business as the Connection, already has two New York facilities, in Jamestown and Olean in the Southern Tier.

“We are thrilled to have the opportunity to expand in Upstate New York,” CEO Frederick Weiner said in a statement. “The quality of the work forces in Jamestown and Olean has been superb and we trust that, in Penn Yan, we will be able to replicate those qualities.”

Workers will be hired in three phases, officials said. The first phase will be completed by March 31, with the hiring scheduled for completion by the end of 2011.

Empire State Development Corp. has earmarked a $1 million grant to help pay for the building project.

“Companies from around the world are starting to realize the enormous capacity and competitive strengths Upstate New York has to offer for conducting and growing a business,” said Dennis Mullen, ESDC’s Rochester-based Chairman and CEO designate, said in the statement.

“Upstate has the trained and educated work force, vast space and livable communities in place that not only support these office operations but are designed to help take businesses to the next competitive level.”

The village of Penn Yan, on behalf of the company, is eligible to apply for $250,000 in Community Development Block Grant funds from the New York State Division of Housing and Community Renewal.

The company’s customer base includes Fortune 50 firms, smaller privately held companies, and federal and state agencies.

(c) 2010 Rochester Business Journal. To obtain permission to reprint this article, call 585-546-8303 or e-mail rbj@rbj.net.



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