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Voice Your Choice ends; RG&E halts fixed-price option

The Voice Your Choice electricity supply program from Rochester Gas and Electric Corp. and New York State Electric & Gas Corp. has ended, with customers able to select their supply service at any time as of Jan. 1, the companies announced Tuesday.

“Our customers have demonstrated their awareness of energy choice after participating in many Voice Your Choice enrollment programs,” said Terri VanBrooker, director of customer service for the utilities.

“Since awareness is high and supply options are well-established, rather than require customers to make a supply selection over the two-month period we now encourage our customers to compare supply offers and choose a supply option any time.”

Supply services will consist of a fixed delivery price and variable transition and supply prices, officials said. Service from an energy services company consists of a fixed delivery price, a variable transmission charge and ESCO supply provided under terms agreed to by the ESCO and customers.

RG&E and NYSEG will no longer offer fixed-price electricity supply options, company officials said.

Customers of RG&E and NYSEG enrolled in fixed- or variable-price options will be placed in their utility’s new supply service option unless they select an ESCO, officials said.

Customers receiving electricity from an ESCO will be placed in the ESCO supply service option unless they choose to discontinue ESCO service, officials said.

(c) 2009 Rochester Business Journal. Obtain permission to reprint this article.

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