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THURSDAY, DEC. 7

Industrial Management Council Training Session—“Assertiveness”—$190 members, $260 non-members—8:30 a.m. – 4:30 p.m.—Training and Development Center, 919 Culver Road—Call Edna Smith at 224-2727 for additional information.

Industrial Management Council Training Session—“Business Grammar Skills”—$190 members, $260 non-members—8:30 a.m. – 4:30 p.m.—Training and Development Center, 919 Culver Road—Call Edna Smith at 224-2727 for additional information.

Rochester-Genesee Regional Transportation Authority Meeting—Free—Noon—1372 E. Main St., first floor—Call 654-0200 for additional information.

Professional Development Group Inc. Seminar—“Services Marketing”—$225—8:30 a.m. – 4:30 p.m.—101 Sully’s Trail, building 20, Pittsford—Call 385-9610 for more information.

Career Development Services Inc. Program—“Your Career: Assessing, Exploring and Focusing”—$70 members, $75 non-members, plus $15 for materials—5:45 – 8:15 p.m.—706 East Ave.—Call 244-0750 to register.

Career Development Services Inc. Orientation to Programs and Services—Free—5:30 – 6:30 p.m.—Also offered Dec. 14—706 East Ave.—Call 244-0750 to register.

RochesterTraining.com—“How to Increase Your Personal and Professional Productivity”—Presenter: Eagle International Institute Inc.—$199—8 a.m. – Noon—5257 W. Henrietta Road—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Unleashing the Awesome Power of Conflict to Surpass Targeted Goals”—Presenter: Michael A. Knaus & Associates—$395—9 a.m. – 4 p.m.—Location TBA—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Creating Ensemble: Team Building from a Theatre Perspective”—Presenter: Learning Out Loud—$189—8:30 a.m. – Noon—Location TBA—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Beginning Word 97/2000 ”—$180—8 a.m. – 4 p.m.—New Horizons Computer Learning Center, 60 Corporate Woods—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Accelerated Lead/Cycle Time Reduction”—Presenter: Delta Stratagem—$295—8 a.m. – 4:30 p.m.—55 St. Paul St.—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Internal Auditing to ISO 9000”—Presenter: The John D. Hromi Center for Quality and Applied Statistics—$660—8:30 a.m. – 4:30 p.m.—Dec. 7 – 8—98 Lomb Memorial Dr.—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Beginning Photoshop 5.0”—$360—8 a.m. – 4 p.m.—Dec. 7 – 8—New Horizons Computer Learning Center, 60 Corporate Woods—Call Claire Brown, program manager, at 263-3656 to register.

Greece “A” Team Chapter of Business Network International Meeting— 7 – 8:30 a.m.—Bogey’s Restaurant—Visitors are welcome—Also offered Dec. 14—Call Michael Masiello at 720-0590 for more information.

Henrietta Chapter of Business Network International Meeting—7 – 8:30 a.m.—Radisson Hotel, Rochester Airport, 175 Jefferson Road—Visitors are welcome—Also offered Dec. 14—Call Bob Woodruff at 292-0670 for reservations or additional information.

Rochester High Noon Toastmasters Club Meeting—Noon – 1 p.m.—Clinton Square Building—Visitors are welcome—Call 262-9351 for additional information.

FRIDAY, DEC. 8

Industrial Management Council Training Session—“Listening Skills”—$90 members, $130 non-members—8:30 a.m. – 12:30 p.m.—Training and Development Center, 919 Culver Road—Call Edna Smith at 224-2727 for additional information.

RochesterTraining.com—“High Performance Through Creative Problem Solving (CPS)”—Presenter: Zideas: Creativity and Innovation Group—$249—8:30 a.m. – 4 p.m.—Location TBA—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Avoiding Litigation Land Mines”—Presenter: The Perrier Group of America—$190—8:30 a.m. – 12:30 p.m.—55 St. Paul St.—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Intermediate Excel 97/2000”—$180—8 a.m. – 4 p.m.—New Horizons Computer Learning Center, 60 Corporate Woods—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“How to Coach Your Staff to Achieve Optimal Work Performance Day In and Day Out”—Presenter: Michael A. Knaus & Associates—$395—9 a.m. – 4 p.m.—Location TBA—Call Claire Brown, program manager, at 263-3656 to register.

Professional Development Group Inc. Seminar—“Sales for Non-Sales Professionals”—$225—8:30 a.m. – 4:30 p.m.—101 Sully’s Trail, building 20, Pittsford—Call 385-9610 for more information.

Rochester Professional Consultants Network Meeting—“Tenth Annual Tax Update Seminar”—$5 non-members—8 a.m.—Brighton Town Hall, 2300 Elmwood Ave.—Call 244-1060 for additional information.

MONDAY, DEC. 11

Industrial Management Council Training Session—“More to the Point Memos”—$90 members, $130 non-members—8:30 a.m. – 12:30 p.m.—Training and Development Center, 919 Culver Road—Call Edna Smith at 224-2727 for additional information.

Industrial Management Council Training Session—“Appraising & Developing Performance”—$190 members, $260 non-members—1- 5 p.m.—Dec. 11 & 18—Training and Development Center, 919 Culver Road—Call Edna Smith at 224-2727 for additional information.

RochesterTraining.com—“Telephone Skills that Guarantee Increased Sales”—Presenter: Michael A. Knaus & Associates—$395—9 a.m. – 4 p.m.—Location TBA—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Beginning Frontpage 98/2000”—$180—8 a.m. – 4 p.m.—New Horizons Computer Learning Center, 60 Corporate Woods—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Beginning HTML 4.0”—$180—8 a.m. – 4 p.m.—New Horizons Computer Learning Center, 60 Corporate Woods—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“The Art of Cold Calling”—Presenter: Specialized Training Services Inc.—$190—10 a.m. – 1 p.m.—1200 Scottsville Road—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Listening and Feedback Skills”—Presenter: WorkSmart Learning Systems Inc.—$290—8:30 a.m. – 4:30 p.m.—595 Blossom Road—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Fundamentals of Compensation”—Presenter: Rewarding Solutions—$275—9 a.m. – 4:30 p.m.—55 St. Paul St.—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Reliability Through Maintenance”—Presenter: The John D. Hromi Center for Quality and Applied Statistics—$660—8:30 a.m. – 4:30 p.m.—Dec. 11 – 12—98 Lomb Memorial Dr.—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Orientation to the Graphic Arts”—Presenter: Rochester Institute of Technology—$1,195—8:30 a.m. – 4:30 p.m.—Dec. 11 – 15—67 Lomb Memorial Drive—Call Claire Brown, program manager, at 263-3656 to register.

Professional Development Group Inc. Seminar—“Financial Decision Making”—$225—8:30 a.m. – 4:30 p.m.—101 Sully’s Trail, building 20, Pittsford—Call 385-9610 for more information.

TUESDAY, DEC. 12

Career Development Services Inc. Program—“Your Self-Marketing Plan: Work Search and Interviewing in a Nutshell”—$40 members, $45 non-members—5:30 – 8:15 p.m.—706 East Ave.—Call 244-0750 to register.

Industrial Management Council Training Session—“Orientation for New Employees”—$90 members, $130 non-members—8:30 a.m. – 12:30 p.m.—Training and Development Center, 919 Culver Road—Call Edna Smith at 224-2727 for additional information.

Industrial Management Council Training Session—“Telephone Techniques”—$90 members, $130 non-members—8:30 a.m. – 12:30 p.m.—Training and Development Center, 919 Culver Road—Call Edna Smith at 224-2727 for additional information.

Industrial Management Council Training Session—“On the Job Training”—$90 members, $130 non-members—1 – 5 p.m.—Training and Development Center, 919 Culver Road—Call Edna Smith at 224-2727 for additional information.

RochesterTraining.com—“Introduction to Databases”—Presenter: David Benesch—$180—8:30 a.m. – 4 p.m.—55 St. Paul St.—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Retaining and Growing Your Business By Delivering Superior Customer Service”—Presenter: Michael A. Knaus & Associates—$395—9 a.m. – 4 p.m.—Location TBA—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Customer Satisfaction Measurement and Improvement”—Presenter: The Leadership Factor Inc.—$395—8:30 a.m. – 4:30 p.m.—190 Linden Oaks Drive—Call Claire Brown, program manager, at 263-3656 to register.

Professional Development Group Inc. Seminar—“Analyzing & Understanding Advertising”—$225—8:30 a.m. – 4:30 p.m.—101 Sully’s Trail, building 20, Pittsford—Call 385-9610 for more information.

Insurance Professionals of Rochester Meeting—“A look at U.R.B. (Underwriters Rating Board Companies) and Dryden Mutual Insurance Company”—Speaker: David Iadanza, Dryden Mutual Insurance Co.—$7.50—Noon—Cerame’s Italian Villa, 3450 Winton Place—Call Wendy Ahlheim at 586-4460 for additional information.

WEDNESDAY, DEC. 13

RochesterTraining.com—“Powerful Presentations That Gain Attention and Sales”—Presenter: Michael A. Knaus & Associates—$395—9 a.m. – 4 p.m.—Location TBA—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Get to the Point! Writing Effective Letters, Reports and E-mail”—Presenter: RGI International—$325—8:30 a.m. – 4:30 p.m.—55 St. Paul St.—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Appraising Performance”—Presenter: Career Vision Associates—$260—12:30 – 4 p.m.—Dec. 13 & 20—150 Lucius Gordon Drive, West Henrietta—Call Claire Brown, program manager, at 263-3656 to register.

Rochester Engineering Society Meeting—“The Making of the Atom Bomb”—Speaker: James Oldshue, Oldshue Technologies International Inc.—Noon—Wishing Well Party House, 1190 Chili Ave.—Call 254-2350 for reservations or additional information.

American Society for Quality Rochester Section Meeting—“Teamworks!”—Presenter: Ginny Hronek, president, Dynamix Training & Consulting LLC—$12, $5 students, free for program portion only—5 p.m.—Webster K of C, Barrett Drive—Call 244-1800 for reservations.

THURSDAY, DEC. 14

Industrial Management Council Training Session—“Business Writing”—$190 members, $260 non-members—8:30 a.m. – 4:30 p.m.—Training and Development Center, 919 Culver Road—Call Edna Smith at 224-2727 for additional information.

Industrial Management Council Training Session—“Communication Power”—$190 members, $260 non-members—8:30 a.m. – 4:30 p.m.—Training and Development Center, 919 Culver Road—Call Edna Smith at 224-2727 for additional information.

RochesterTraining.com—“Stage Skills for Trainers: Powerful Delivery for Powerful Impact”—Presenter: Learning Out Loud—$289—8:30 a.m. – 4 p.m.—Location TBA—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Priority Manager Program: Gaining Control and Balance”—Presenter: Priority Management—$475—8:30 a.m. – 12:30 p.m.—Courtyard Marriott, 33 Corporate Woods, Brighton—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Beginning Access 97/2000 ”—$360—8 a.m. – 4 p.m.—Dec. 14 – 15—New Horizons Computer Learning Center, 60 Corporate Woods—Call Claire Brown, program manager, at 263-3656 to register.

RochesterTraining.com—“Writing Technical Reports and Correspondence”—Presenter: RGI International—$475—8:30 a.m. – 4:30 p.m.—55 St. Paul St.—Call Claire Brown, program manager, at 263-3656 to register.