The Rochester office of Keane Inc., a Boston-based software consulting firm, was the driving force behind nabbing a $4.1 million outsourcing contract awarded by New York State Electric & Gas Corp.
Work began earlier this month on a contract to support NYSEG’s mission-critical mainframe computer systems. Keane also has landed two add-on contracts with NYSEG, including changing over the firm’s computer systems for the year 2000.
Mark Vanderwall, Keane’s director of operations in Rochester, will be business manager for the project. Wayne Koepke, a senior principal consultant based here, is project manager.
Keane’s Rochester office also developed the management methodology–from performance metrics to process-improvement procedures–being used on the project.
“That whole experience cache comes out of Rochester,” said John Ball, Keane’s area manager for Upstate New York.
Keane employs 35 workers in Rochester. Its other upstate offices are in Syracuse, Binghamton and Albany. Revenues for the upstate region top $26 million, Ball said.
Keane plans to triple the size of the Rochester operations within 18 months, Ball said. The firm is hiring primarily software developers and process engineers.
Major clients in this area include Eastman Kodak Co., Xerox Corp. and Frontier Corp. Keane does project development work and provides supplemental staffing for these firms.
Other major projects are in the pipeline, Ball said.
“I think you’ll see and hear a heck of a lot more from us in Rochester in the very near future,” he said.
(Keane’s Web site is http://www.keane.com.)
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