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Top-down vision rarely inspires superior work

While working with a client recently, I mentioned to the senior manager that it didn't seem that his people were working from any collective vision about the future. He was obviously upset when he replied, "Well, you're definitely wrong there! Didn't you see our vision statement on the plaque by the front door?'' ...

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While working with a client recently, I mentioned to the senior manager that it didn't seem that his people were ...