Speakers

Karen Hough
Founder & CEO, ImprovEdge
Keynote: Go With It: Embrace the Unexpected to Drive Change
Breakout: Managing Tough Conversations: Positive, Proactive Solutions
Karen Hough is the Founder & CEO of ImprovEdge, a #1 Amazon bestselling author, contributor to the Huffington Post and recipient of the Silver Stevie International Award for Most Innovative Company of the Year 2012 as well as the Athena PowerLink Award for outstanding woman-owned business and the Outstanding Women award from the WNBA’s Indiana Fever. Karen’s second award-winning book, “Be the Best Bad Presenter Ever” was published by Berrett-Koehler in 2014. Her new book on improvisation in change management and innovation, “Go with It: Embrace the Unexpected to Drive Change,” will be published in October 2017 by the Association for Talent Development.
A graduate of Yale University, Karen’s first life was as a professional improviser and actor. She trained with Chicago’s Second City, did over 100 theatrical productions, and was featured in radio, TV and film. She lived a second life as a successful executive in network engineering. Finally, she became an entrepreneur. She is a Certified Speaking Professional and has presented to audiences of thousands in the US and internationally.
ImprovEdge is a government certified Women’s Business Enterprise and helps companies transform behavior through interactive training. Their client list includes NBCUniversal, ESPN, JPMorgan Chase, Coach, Cardinal Health, Becton Dickinson and AstraZeneca to name a few.

Jeanette Batiste-Harrison
Co-Founder & Partner, Batiste Leadership
Presenter, From Buddy to Boss
Jeanette is a co-founder and partner at Batiste Leadership. She is passionate about helping individuals and organizations reach their full potential. She incorporates coaching with world-class research and practical leadership principles to assist clients in making lasting change.
Jeanette completed her Master’s Degree from the London School of Economics and Political Science in Environment and Development. She graduated from the University of New Hampshire with a B.S. in Environmental Science and a B.A. in Political Science. She proudly completed her Leadership Coaching Certification in 2017 and her 500-hour Yoga Teacher Trainer Certification in 2015.
She held varying management and leadership roles at Foodlink over 6 years, and ultimately served as the Co-Executive Director and Chief Operating Officer. In this capacity, she oversaw the sourcing and distribution of over 18 million pounds of food per year to over 500 partner organization across 10 counties in upstate NY. She left her role at Foodlink in 2015 to join her dad in launching Batiste.

Melisza Campos
Master Trainer, Dale Carnegie
Z Campos is a Carnegie Master for the Dale Carnegie.  She is a multi-course certified Dale Carnegie Master.  There are only 25 trainers that have reached this level of distinction. She has been ranked in the Top 10 trainers in the US and the team is always ranked for quality worldwide.  Her two main clients were and currently are top companies are ranked as top companies to work for in the US.  She knows that Dale Carnegie will make an organization a great place to work and the bigger picture is to make ROCHESTER a great place by improving the performance of people in our community to make us more competitive.
She is currently transitioning to full time work with a company she has admired for many years, Wegmans. In Z’s spare time, she volunteers on the United Way board, SUNY Geneseo’s College Council, WXXI Board of Trustees.  She had the honor of being the 2016-2017 Minett Professor for RIT and other task forces and committees.  She was an elected official who served two terms as Commissioner of Schools for Rochester.  She graduated from SUNY Geneseo.  Z is the recipient of the 2008 Rochester’s Up and Coming Businesswoman, the RBJ’s 40 under 40 award and the 2011 Latinas Unidas Leadership Award, 2016 Girl Scouts Woman of Distinction, 2016 ATHENA Young Professional Award Winner. She loves the Rochester community and is dedicated to its development and prosperity. She is also a proud wife and mother of three young children.

Kristen Clark
Partner, The Bonadio Group
Panelist, Building an Inspiring Culture
Kristen is one of Bonadio’s “home grown” partners, having started with The Bonadio Group right out of college. She was admitted to the partnership in 1998. Kristen serves as engagement partner for a number of clients as well playing a critically important position within the firm as director of Quality Assurance and Education.
Kristen received her B.S. degree in Accounting from St. John Fisher College in 1986. She is a fellow of the Healthcare Financial Management Association (HFMA), a member of the American Institute of Certified Public Accountants and the New York State Society of Certified Public Accountants, where she is a member of a statewide committee on peer reviews.
She is also active in the local civic community as a member and past president of the Rochester Regional Chapter of the HFMA, and a member of St. John Fisher College Accounting Advisory Board and the United Way Young Leaders Business Owners. Kristen was a recipient of the Rochester Business Journal’s 40 Under 40 Award.

Katelyn Donald
Partner, Batiste Leadership
Presenter, From Buddy to Boss
Katelyn Donald believes that with the right mindset and skillset, anyone, anywhere can improve their situation. Whether that’s learning how to be an authentic leader, improving management skills, or finding resilience in stressful situations, Katelyn believes transformative growth is possible, and is passionate about helping others get there.
Katelyn has always been fascinated with human behavior and psychology. She holds a BA in Psychology from the University of Rochester and a MS in Sociology from the London School of Economics. After working in academic research in social psychology, Katelyn moved into organizational psychology. She’s lived and worked in London for five years prior to moving back to New York, and has worked with large multinationals such as Microsoft, Deutsche Bank, AMEX, Starbucks, GSK, Johnson & Johnson, and many more. An interest in working with a startup led Katelyn all the way to Nairobi, Kenya in 2014.
She’s contributed to books, whitepapers, research papers and many behavioral training solutions. Her learning and development experience includes strategic learning and development planning, learning design, development, delivery, assessment, implementation and evaluation.

Sandra Doorley
District Attorney, Monroe County
Panelist, How to Level the Playing Field: Succeeding in Male Dominated Fields
Elected in 2011, Sandra Doorley is the first female District Attorney in Monroe County history. In 2015, Doorley was re-elected to her second four year term. Prior to assuming office, Doorley served the District Attorney’s Office with distinction for nearly twenty years, successfully prosecuting thousands of high profile criminal cases and compiling an impressive record of victories. After joining the office in 1992, Sandra Doorley served under two consecutive administrations in the following capacities:

  • Chief of the Felony DWI Bureau (2004-2005)
  • Deputy Chief of the Major Felony Bureau (2005-2008)
  • Second Assistant District Attorney (2008)
  • First Assistant District Attorney (2008-2011)
  • Homicide Bureau Chief (2008-2011)

In January 2011, Sandra Doorley was honored by the New York State District Attorney’s Association with the Robert M. Morgenthau Award in recognition for her “professional accomplishments, honesty, integrity and commitment to the fair and ethical administration of justice. In July of 2015, at the District Attorney’s Association of the State of New York Summer Conference, The New York State Prosecutor’s Training Institute awarded Sandra Doorley the Prosecutor of the Year Award. At the same conference, Sandra Doorley was sworn in as 3rd Vice-President of DAASNY, placing her in line to be President in July of 2018. Sandra Doorley is a graduate of the Syracuse University School of Law and performed her undergraduate studies at the University at Albany. 

Lauren Dixon
CEO, Dixon Schwabl
Presenter, The Power of Personality
Panelist, Building an Inspiring Culture
As chief executive officer of Dixon Schwabl (DS), Lauren oversees a full-service marketing communications firm with 125 employees and billings in excess of $78 million. She has full responsibility for agency performance, including bottom-line factors, such as long-range strategic planning and company vision and culture. Lauren builds and provides day-to-day general and strategic oversight of a growing roster of more than 200 clients.
The agency’s culture and leadership have been recognized with national awards, including being named one of the Best Small Companies to Work for in America for 15 consecutive years, including ranking No. 1 twice. In addition, Dixon Schwabl was ranked the No. 1 Marketing Firm to Work for in America by the consulting firm Great Place to Work® and Fortune magazine in 2016.
Inc. Magazine and Winning Workplaces honored Dixon Schwabl with the 2010 Top Small Company Workplace Award, and that same year PR News named Dixon Schwabl one of the Top Places to Work in PR — a national award the agency won again in 2012, 2013, 2014 and 2016.
In 2013, Lauren and her husband, Mike Schwabl, were inducted into the Rochester Business Hall of Fame. In 2001, Lauren was named Rochester’s Small Business Person of the Year.

Dolores Kruchten
President, Eastman Business Park
Presenter, Negotiation Skills Training
Dolores Kruchten is President, Eastman Business Park Division (EBPD) and Corporate Real Estate. EBPD is 1200 acre Manufacturing Park, with over 100 operating companies and over 6500 people. She is responsible for developing the park as a leading innovation manufacturing hub of the country. Dolores previously worked for Kodak Alaris, LLC as founding board member and President of the Information Management business. The business enabled companies to get the right information to the right place and people to maximize the value of the information.
In addition to her business responsibilities, Dolores is engaged in local non-profit organizations as a Director of United Way of Rochester and the Monroe Community College Foundation.
Dolores is a graduate of Rochester Institute of Technology, Bachelor of Mechanical Engineering and received the Distinguished Alumni from RIT in 2015 along with several other industry awards for business management.

Peggy Riley
Director of Employee Communications, Wegmans
Panelist, Building an Inspiring Culture
Peggy started in store operations at Wegmans Food Markets in 1990. For the past 20 years she has held a variety of leadership roles across employee relations, staffing & recruitment, talent programs, HR management and project management for significant change initiatives and community outreach programs. Since 2013, Peggy has been responsible for leading Wegmans’ employee engagement strategies and holds the position of Director of Employee Communications.  She and her team provide strategic communications to deep-root and integrate Wegmans’ mission and values into the employee experience and family culture at Wegmans that now spans to more than 100 locations across six states, and nearly 50,000 employees.  Her team also oversees various listening programs that incorporate employee feedback to drive continuous improvement, business results and high customer engagement. Peggy holds a B.S. in Communications from the State University of New York at Fredonia and earned her MBA from Bittner School of Business at St. John Fisher college.

Donna Shultz
President & CEO, Mirror Show Management
Panelist, Building an Inspiring Culture
When Donna started Mirror Show Management (MSM) 24 years ago, she was determined to “give exhibit managers the best experience they’ve ever had working with a tradeshow company.”
And she believed that the only way to accomplish this would be to assemble a team of people who cared passionately about clients and were more interested in giving than taking.
So she built her company squarely upon key core values, hiring people as much for their character as their skills.
MSM has gone on to become one of the fastest-growing privately held companies in upstate New York, fueled by a host of Fortune 500 clients that includes Cisco, PepsiCo, Johnson & Johnson and Capital One.
But Donna’s proudest achievement is the fact that MSM has received a Top Work Places designation four years in a row—which means that employees love working at MSM as much as she does.

Naomi Silver
CEO, Rochester Red Wings
Panelist, How to Level the Playing Field: Succeeding in Male Dominated Fields
Naomi has been involved with the Red Wings her entire life. The Silver family has been devoted to Rochester Community Baseball for over half a century and Naomi has taken an active role for over three decades, working her way up the corporate ladder.  She is the daughter of Morrie and Anna Silver.  Morrie saved baseball in Rochester, and it is because of the Silver’s devotion to the community that Rochester’s franchise is among the most revered, respected and the longest continuously operating franchise in all of baseball.  Naomi honed her business skills, assuming more responsibility and taking over different aspects of the business, becoming the country’s first and only female at the helm of a professional Minor League baseball franchise.  As president and CEO of the organization, she has overseen the Red Wings most successful period in its history.
A busy mother to Morrie (named for his Grandfather) and Desiree, Naomi also believes strongly in giving back to her community, serving many local not for profits; she is deeply involved with the Boys and Girls Club, United Way, Monroe Community College, Hillel Community Day School, and Chaired the NYS Special Olympics Summer Games in addition to other philanthropic causes in the Rochester area. Naomi also serves on the First Niagara Advisory Council and the Mayor’s Advisory Council. Her national and community awards and recognition’s received are vast and telling of her devotion to her profession and her community.

Fran Weisberg
CEO, United Way of Greater Rochester
Presenter, Transformational Leadership
Fran Weisberg joined United Way of Greater Rochester as President & CEO in May 2015. Under her leadership the organization has millions of dollars to support its mission of uniting the good will and resources of the Greater Rochester community so that everyone can thrive.
Fran previously served as Executive Director of Finger Lakes Health Systems Agency from 2006 to 2013. Along with her extensive leadership duties professionally, she has made a point to stay active in the community by participating in numerous volunteer efforts including the Monroe County Medical Society Foundation Board and other community projects and initiatives. Fran graduated with a Bachelor’s degree in psychology from the University of Rochester.